Loan Originator Assistant

This is a fully remote position, open to applicants in United States.

📋 Description

• Facilitate the completion of loan applications and coordinate the collection of documentation, including credit reports, processing DU/LP/AUS, preparing loan files for processing, and sending closing cost worksheets to borrowers.

• Act as the primary point of contact, coordinating discussions among the Loan Originator, referral partners, and clients throughout the entire loan process.

• Promote Envoy's products to Real Estate Agents, home buyers, and referral sources while consistently tracking and managing follow-ups.

• Assist Loan Processors in compiling scenarios for prospective clients by researching client situations against underwriting and investor guidelines.

• Manage a pipeline of conventional, FHA, VA, and USDA loans, along with 203K and reverse mortgage products.

• Request and gather necessary information and documents from borrowers to complete loan applications, structure, and all required disclosures.

• Enter loan applications into the Loan Origination System (LOS) and assign them to the appropriate Originator or LOA.

• Review all loan package paperwork for inconsistencies, omissions, and inaccurate income calculations, promptly reporting any errors to the Originator.

• Contact borrowers and Realtors to obtain conditions needed to clear any obstacles, ensuring transactions progress toward closing.

• Monitor loan progress and maintain effective communication with borrowers and all parties involved regarding status updates throughout the process.

• Research investor guidelines and remain informed on program changes that impact the processing or originating of loans in the pipeline.

• Communicate loan approvals by sending pre-approval and commitment letters to all individuals involved in the transaction.

• Coordinate closing details with clients, including final payment, rate, and cash to close figures.

• Review all closing statements and compare them to signed loan estimate worksheets prior to signings, rectifying any discrepancies.

• Review, create, and deliver disclosure and re-disclosure packages to borrowers, documenting all required receipts.

• Facilitate timely closings by working directly with the Title Company and clients to schedule and confirm all closing logistics.

• Order appraisals and third-party services, including VOE, Title, certifications, and related documents, to create complete loan packages for processing.

• Develop a comprehensive working knowledge of Envoy's products, systems, competitive advantages, processes, policies, and procedures.

⛳️ Requirements

• 3 to 5+ years of experience in a role such as Loan Originator Assistant, Loan Partner, Processor, Loan Officer, or Underwriter is preferred.

• A high school diploma or equivalent is required; a Bachelor's degree is a plus.

• Familiarity with Desktop Underwriter/Desktop Originator (DU/DO), Loan Prospector (LP), and originating systems; experience with Encompass is strongly preferred.

• Proficient in Microsoft Excel, Word, and Outlook.

• Strong understanding of the residential mortgage banking process, including conventional, FHA, VA, USDA, 203K, and reverse mortgage products.

• Capability to analyze issues and develop effective resolutions while managing multiple loan files simultaneously.

• Exceptional follow-up, time management, and both verbal and written communication skills.

• Excellent customer service skills and a genuine ease in working within a team environment.

• Self-motivated mentality — dependable, detail-oriented, and able to address issues independently.

• Proficient in social media and possesses a forward-thinking approach to client relationship management.

• Availability to work CST/EST hours is preferred.

🏝️ Benefits

• Health insurance

• Paid time off

• Paid holidays

• 401(k) plan