Loan Officer Assistant

This is a fully remote position, open to applicants in United States.

📋 Description

• Ensure that files progress through processing and closing efficiently.

• Respond promptly to clients’ inquiries and concerns, keeping them informed throughout the loan process.

• Review and prepare client documentation to guarantee accuracy in all paperwork.

• Adequately prepare loan files for submission to the processing team.

• Demonstrate outstanding customer service skills with both clients and internal partners.

• Execute a variety of administrative tasks to support the branch's operations.

• Assist the Loan Officer with scheduling, client communication, and file management.

⛳️ Requirements

• A minimum of 2+ years of experience in the mortgage industry as an LOA or processor is essential.

• Familiarity with VA, Conventional, and FHA loan types is required.

• Proficiency in using Encompass LOS.

• Excellent verbal and written communication abilities.

• Strong time management and organizational skills.

• Ability to learn swiftly and manage multiple tasks with a keen attention to detail.

• Understanding of loan products and compliance regulations.

• Capability to thrive in a fast-paced, deadline-oriented environment.

🏝️ Benefits

• ACM fosters an Equal Employment Opportunity (EEO) workplace.