Linux/IoT Support Engineer

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Implement and oversee applications within Docker/Containers environments.

• Collaborate with diverse teams to launch applications on Azure.

• Offer Remote Customer Support while installing New/Existing Cameras in Field Environments.

• Proactively identify and resolve software issues impacting camera functionality.

• Keep abreast of new technologies and industry best practices.

• Coordinate with Field Technicians through cell phone communications/remote IM for all maintenance activities related to cameras.

• Expected to participate in an On-call work rotation to provide support during standard business hours.

• On-call rotation during weekends and US holidays may be required.

⛳️ Requirements

• A Bachelor's degree or higher in Computer Science, Software Engineering, Computer Engineering, or a related discipline showcasing strong software development capabilities.

• Proficiency in Linux systems coupled with experience in IoT devices and/or Edge Gateways.

• Familiarity with at least one of the following: Azure, Python, and/or Docker (for managing containerized applications).

• Background in Customer Support along with strong troubleshooting abilities.

• Knowledge of software development principles and agile methodologies.

• Proficient in English communication at an advanced level.

• Availability for on-call support 1-2 weekends each month.

🏝️ Benefits

• Competitive salary and benefits package.

• Flexibility and work-life balance.

• Opportunities for career advancement, training, and genuine growth.

• Engaging and challenging projects.

• Inclusive and collaborative work culture.

• Open and effective management approach.