Lifecycle Field Service Technician

This is a fully remote position, open to applicants in Kentucky.

📋 Description

• Execute tasks safely and effectively at client locations, complying with all local and site-specific regulations.

• Diagnose, repair, and maintain automation systems.

• Oversee Work Orders, assets, and inventory management at customer sites.

• Assess the performance of automated systems and ensure compliance with maintenance schedules and industry best practices.

• Identify and collaborate with potential equipment and/or material vendors.

• Utilize technical and reference documentation to facilitate accurate diagnostics and repairs.

• Create and sustain a knowledge base of issues and solutions for prompt reference and incident response.

• Employ hand and power tools as necessary.

• Generate field service reports detailing work completed, parts utilized, and suggestions.

• Travel as necessary to assist customers at their locations.

• Collaborate with clients, suppliers, subcontractors, and project managers to address and resolve issues.

• Cultivate and sustain professional relationships with colleagues, management, subcontractors, and clients at all levels.

• Undertake additional responsibilities to support the company's objectives and strategic initiatives.

• Assist in the creation of training plans, materials, and other documentation.

⛳️ Requirements

• An Associate's degree focused on the Mechanical, Electrical, or Controls field or equivalent related experience for Entry Level positions.

• A minimum of 1 year of experience in maintaining or repairing material handling automation equipment for Entry Level positions.

• Experience collaborating with vendors to formulate and implement maintenance strategies.

• Proficient in Microsoft Office 365 for Entry Level positions.

• Self-driven with the capacity to oversee multiple projects simultaneously.

• Strong analytical and problem-solving capabilities.

• Customer-oriented mindset.

• Excellent verbal and written communication skills.

• Ability to stand and work on your feet for extended durations.

• A Bachelor's degree in Mechanical, Electrical, or Controls fields for Mid Level positions.

• Over 5 years of experience in maintaining Robotics, conveyor systems, PLCs, VLMs, and other material handling equipment for Mid Level positions.

• Proficiency in interpreting construction drawings, mechanical detail drawings, and electrical schematics for Mid Level positions.

• Familiarity with current industry safety and regulatory standards (e.g., OSHA, ANSI, ISO) for Mid Level positions.

• Advanced problem-solving and analytical skills for Mid Level positions.

• Strong communication and customer engagement skills for Mid Level positions.

• Experience with the MaintainX CMMS software platform for Mid Level positions.

🏝️ Benefits

• Competitive Salary

• Generous Paid Time Off

• Medical, Dental, and Vision Benefits

• 401K with Company Match

• Company HSA Contribution

• Professional Growth Opportunities