Licensing Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Continuous management of processes and documentation to ensure compliance with guidelines and successful credentialing and accreditation.

• Initiate and oversee licensing processes for both new and existing clinicians across various roles, including but not limited to physicians, nurse practitioners, physician assistants, social workers, psychologists, and professional counselors.

• Provide “white glove” licensing services on behalf of clinicians.

• Ensure the successful execution of licensing plans assigned to clinicians, promptly escalating any issues that could jeopardize this success.

• Aid in the precise maintenance of clinician information essential for meeting regulatory and partner requirements.

• Assist in the selection, implementation, and upkeep of tools and resources for license management, which includes CME/CEUs and license renewal.

• Offer logistical support to clinical team members, working closely with clinical care managers.

• Develop innovative solutions to problems and refine existing processes.

• Communicate risks, challenges, and milestones to leadership effectively.

• Conduct post-project evaluations to continuously assess the impact of process improvement initiatives.

• Support special projects related to clinician workflows, licensing strategies, and other regulatory matters.

⛳️ Requirements

• At least 2 years of experience directly involved in licensing clinicians, ideally across both behavioral health and medical license types (e.g., LCSW, PsychD, LPC, MD/DO, NP, etc.).

• Exceptional oral and written communication skills, along with strong cross-functional collaboration abilities.

• Must be capable of handling highly confidential information.

• Detail-oriented, with a commitment to learning from mistakes to prevent recurrence.

• Strong focus on achieving results.

• Independent problem-solving and decision-making capabilities.

• Ability to manage multiple tasks simultaneously.

• Candidates should be service-oriented, self-assured, and reliable.

• Must operate with a high sense of urgency in a dynamic environment.

• Effective and efficient team player.

• Skilled at identifying areas for improvement and raising concerns when necessary.

🏝️ Benefits

• Remote-first culture.

• 401(k) savings plan through Fidelity.

• Comprehensive medical, vision, and dental coverage with various medical plan options (including disability insurance).

• Full suite of Included Health telemedicine services (e.g., behavioral health, urgent care, etc.) and health care navigation products offered at no cost to employees and their dependents.

• Generous Paid Time Off ("PTO") and Discretionary Time Off ("DTO").

• 12 weeks of 100% Paid Parental leave.

• Family Building Benefit that includes fertility coverage and up to $25,000 for Surrogacy & Adoption financial assistance.

• Compassionate Leave for employees who experience a failed pregnancy, surrogacy, adoption, or fertility treatment.

• 11 Paid Holidays plus one Floating Paid Holiday.

• Work-From-Home reimbursement to facilitate team collaboration and effective home office work.

• 24 hours of Paid Volunteer Time Off ("VTO") each year to engage with charitable organizations.