Licensed Service Representative

This is a fully remote position, open to applicants in United States.

📋 Description

• Respond to customer inquiries regarding benefits plans.

• Process medical and dental claims efficiently.

• Demonstrate the capacity to learn and retain extensive technical information.

• Navigate through various record-keeping systems.

⛳️ Requirements

• A valid license in Life and Health is mandatory.

• Excellent communication skills, both verbal and written.

• Ability to handle multiple tasks with a keen attention to detail.

• Capability to interact with customers from a variety of backgrounds and temperaments.

• Previous experience in customer service is essential.

• Experience in the medical field or a call center environment is advantageous.

🏝️ Benefits

• Medical, dental, and vision insurance coverage.

• Flexible spending account or health savings account options.

• 401(k) plan with company matching contributions.

• Profit-sharing/defined contribution plan (with a 1-year waiting period).

• Paid time off and holidays.

• Company-sponsored short-term and long-term disability insurance.

• Maternity and parental leave policies.

• Subsidized parking facilities.

• Company-paid term life and accidental death insurance.