Licensed Clinical Social Worker, Care Advocate

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct comprehensive psychosocial and social determinants of health assessments that encompass housing, food security, financial status, transportation, safety, caregiver strain, and social isolation.

• Develop member-focused plans with specific, achievable goals and revise them as situations evolve.

• Utilize standardized tools to screen for issues such as depression, anxiety, cognitive concerns, and safety risks.

• Assist members in applying for and accessing Medicaid, Medicare Savings Programs, SNAP, and utility or housing assistance.

• Link members to community resources, including Area Agencies on Aging, meal programs, transportation services, and in-home support.

• Follow up to ensure that connections have been made and resources are functioning effectively.

• Offer brief, solution-oriented support within the scope of practice and coordinate referrals to behavioral health providers when ongoing care is necessary.

• Provide support to family caregivers through education, planning, and connections to respite and support resources.

• Recognize crisis situations and promptly follow escalation protocols, including same-day routing of safety concerns.

• Accurately document each member interaction within established timeframes.

• Adhere to consent, HIPAA privacy, and mandated reporting standards.

• Drive connections to member resources and benefits, as well as member/caregiver-reported experiences.

• Maintain thorough, accurate, and timely documentation, escalating safety and crisis issues on the same day.

• Conduct all member interactions via phone or video; ongoing psychotherapy is not included.

⛳️ Requirements

• Active, unrestricted LCSW license in at least one U.S. state.

• Master of Social Work (MSW) degree from a CSWE-accredited program.

• Residing in the United States.

• A minimum of 2 years of post-master's experience in medical, community, geriatric, or healthcare social work.

• Strong understanding of public benefits and community resources.

• Proven ability to establish trust with older adults and caregivers.

• Proficiency with care management platforms and phone/video communication tools.

• Self-motivated with the ability to manage your own member caseload and schedule independently.

• Access to a reliable computer, high-speed internet, and a private, HIPAA-compliant workspace.

• Experience with Medicare, dual-eligible, or older adult populations is a plus.

• Background in hospice, palliative care, dementia, or caregiver support is advantageous.

• Licensure in multiple states is considered beneficial.

• Bilingual skills are preferred, especially in Spanish.

🏝️ Benefits

• Competitive salary.

• Opportunity to work 100% remotely.

• Flexibility to set your own schedule, from part-time to full-time.

• Self-directed and flexible work environment.

• 1099 contract engagement.

• Control over your schedule and workload.

• Engaging, mission-driven work that makes a tangible difference for members and families.

• Strong collaboration with nurses, clinicians, and a care navigation team.