Liability Claims Supervisor

This is a fully remote position, open to applicants in Alabama.

📋 Description

• Oversee and provide support to a team of liability claims adjusters.

• Offer technical guidance and mentorship to adjusters managing bodily injury, casualty, and liability claims.

• Conduct performance evaluations, coaching sessions, and continuous training to foster staff development.

• Assist in staffing, onboarding, and distributing workload across the team.

• Monitor claims handling activities to ensure adherence to company guidelines and client service standards.

• Review high-exposure or complex liability claims and offer guidance on claim strategy and resolution.

• Approve claim settlements within designated authority levels.

• Ensure proper reserve setting and documentation of claims.

• Act as a primary contact for clients regarding claim performance and operational inquiries.

• Participate in client meetings and provide updates on claim trends, outcomes, and performance metrics.

• Collaborate with legal counsel, vendors, and internal teams to facilitate effective claim resolution.

• Monitor team performance metrics including claim cycle time, quality assurance results, and service level agreements.

• Identify opportunities for operational enhancements and implement best practices.

• Assist leadership with reporting and operational updates.

⛳️ Requirements

• Over 5 years of experience in handling liability, casualty, or bodily injury claims.

• Previous supervisory or leadership experience is preferred.

• Extensive knowledge of liability claims handling practices and litigation management.

• Strong leadership, communication, and decision-making abilities.

🏝️ Benefits

• Medical, dental, and vision plans to support your health and that of your family.

• A 401(k) plan with employer matching.

• Time-off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non-exempt employees.

• Paid holidays.

• Life insurance and short-term as well as long-term disability coverage.