Legal Virtual Assistant

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Serve as the primary support for the Managing Partner and be the first line of contact for prospective clients.

• Oversee communications, coordinate schedules, and assist leads throughout the intake procedure.

• Professionally and empathetically manage incoming calls from clients, partners, and vendors.

• Arrange meetings, consultations, and personal appointments.

• Prepare meeting agendas, compile case-related documents, and monitor follow-up actions.

• Respond to incoming calls and messages from potential clients during business hours.

• Qualify leads using structured scripts and guided inquiries.

• Gather and organize intake documents.

• Monitor and report on key metrics: calls managed, leads qualified, appointments scheduled, and attendance rates.

• Collaborate with the Aventus and law firm teams to enhance the process.

⛳️ Requirements

• A minimum of 2 years of experience as a Paralegal, Legal Assistant, or Executive Assistant (preferably within a law firm).

• Proficient in conducting intake calls, leading qualification processes, and follow-up communications.

• Exceptional multitasking, scheduling, and documentation capabilities.

• Strong command of English with a polished, professional telephone demeanor.

• Familiarity with CRMs (such as Lawmatics, PracticePanther), Google Workspace, and VoIP technologies.

• High level of discretion when dealing with confidential or sensitive legal information.

🏝️ Benefits

• Fully remote work environment.

• Growth opportunities: Potential to progress into client management or senior virtual assistant roles.

• Meaningful work: Contribute to a law firm that assists clients in navigating significant life events.