Legal Operations Specialist, Technology and AI

This is a fully remote position, open to applicants in Canada.

📋 Description

• Configure, manage, and sustain legal technology platforms such as CLM, matter management, document management, and e-billing, operating within Nuvei’s current enterprise environment.

• Develop and sustain integrations between legal platforms and other business systems, including Salesforce, SharePoint, and Power BI, collaborating with IT and Product teams on technical specifications and architecture.

• Collaborate with lawyers and legal operations colleagues to pinpoint areas where processes are sluggish, manual, or prone to errors; map those workflows and implement enhancements.

• Evaluate discrepancies between the current capabilities of platforms and the needs of the legal team; propose and implement solutions.

• Create process documentation, business requirement documents, and functional specifications.

• Assist in the assessment and selection of new tools, offering technical insights on integration requirements and platform suitability.

• Construct automated workflows utilizing Power Automate or similar tools, minimizing repetitive manual tasks across the legal department.

• Develop AI-driven tools on legal platforms, including contract automation, document intake workflows, watched-folder triggers, and Copilot-based tools for the legal team, in partnership with Nuvei’s AI and Innovation team.

• Link AI tools to existing systems using APIs; oversee prompt libraries, workflow settings, and documentation.

• Aid the Legal Department in embracing new tools, which includes training and troubleshooting support.

• Create and manage dashboards and reports in Power BI or similar applications, monitoring workload, contract cycle durations, team performance, and other operational metrics for legal leadership.

• Examine operational data to identify trends, highlight inefficiencies, and point out automation possibilities.

• Define and monitor KPIs for the legal function, collaborating with legal colleagues and the BI team.

⛳️ Requirements

• Over 5 years of experience in business systems, operations technology, or an enterprise systems role, with a proven history of configuring SaaS platforms, creating integrations, and facilitating technology-driven process enhancements.

• Hands-on experience in configuring and managing enterprise platforms such as Salesforce, SharePoint, and Power BI, including connecting them to other systems through automation tools and APIs.

• Proven experience leading or advocating for cross-functional projects, influencing stakeholders, and driving change in environments where collaboration, initiative, and ownership are vital for success.

• Demonstrated capability to identify process issues, map workflows, and provide solutions that lessen manual effort.

• Proficient in gathering requirements from non-technical colleagues and translating them into effective technical solutions.

• Strong analytical abilities; comfortable with data, reporting, and utilizing metrics to inform decision-making.

• Clear and effective communicator, able to collaborate successfully with both technical and non-technical teams.

• Bachelor’s Degree in a relevant field or equivalent experience.

🏝️ Benefits

• Competitive holiday allowance

• Group Insurance Benefits

• Flexible working model

• Employee Assistance Program