Legal Client Manager – Large Law Firms

This is a fully remote position, open to applicants in Illinois, +3 more states.

📋 Description

• Drive renewals and growth by proactively planning accounts, identifying unmet needs, and providing customized, consultative solutions.

• Develop and implement strategic growth initiatives across designated territories in collaboration with product specialists, customer success, and GTM operations.

• Position LexisNexis legal research, analytics, and AI-driven workflow platforms as vital solutions that align with client practice groups and operational objectives.

• Cultivate trusted relationships with senior stakeholders, including managing partners, firm leadership, KM leaders, and practice chairs.

• Navigate intricate buying groups and firm hierarchies to secure renewals and enhance key relationships.

• Utilize Salesforce, Gong, and Seismic to maintain pipeline integrity, track engagement, extract insights, and inform outreach strategies.

• Provide structured feedback to internal teams based on client insights and usage trends.

⛳️ Requirements

• Experience in managing and expanding complex B2B SaaS or technology accounts within large law firms or professional services organizations.

• Strong executive presence with effective communication, organizational, and cross-functional collaboration abilities.

• Proven capability to negotiate contracts and close business in a team-oriented sales environment.

• Proficiency in Salesforce and sales enablement tools such as Gong, Seismic, and Outreach.

• Comfortable using generative AI tools like Microsoft Copilot or ChatGPT to enhance productivity and generate insights.

• Willingness to travel up to 20%, including day and overnight trips.

🏝️ Benefits

• Wellbeing initiatives

• Shared parental leave

• Study assistance

• Sabbaticals