Legal AI Program Manager

This is a fully remote position, open to applicants in United States, +1 more state.

📋 Description

• Lead intricate legal AI initiatives from strategy development to implementation.

• Formulate program frameworks, set priorities, establish decision-making forums, and drive momentum within client engagements.

• Provide guidance to General Counsel, legal operations leaders, and attorneys on AI use cases, sequencing, governance, and adoption strategies.

• Coordinate multidisciplinary teams across AI delivery, legal operations, workflow design, change management, and technology integration.

• Convert configuration, prompting, evaluation, workflow design, risk factors, and adoption indicators into actionable recommendations regarding scope, sequencing, staffing, and investment.

• Create an operational rhythm that ensures clarity and visibility while maintaining speed, fostering experimentation, and promoting ownership.

• Question weak use cases, unrealistic timelines, scope creep, and unsustainable decisions while ensuring executive alignment.

• Develop reusable frameworks, governance structures, reporting mechanisms, and implementation methodologies.

• Integrate market and client insights into Harbor Labs, influencing its delivery model, service offerings, and team development.

⛳️ Requirements

• Experience leading or significantly contributing to legal AI projects, encompassing use-case selection, workflow design, evaluation, deployment, and adoption.

• Established credibility with legal professionals and senior executives, including General Counsel and leaders in legal operations.

• Capability to articulate complex issues clearly and challenge initial directions with a well-informed perspective.

• Proven experience in structuring processes, testing innovative approaches, rapidly learning, and refining operational playbooks.

• Strong program judgment: adept at identifying critical decisions, surfacing risks early, sequencing tasks, and focusing teams on achieving results.

• Up-to-date AI knowledge across leading model providers, agentic workflows, retrieval-augmented generation, evaluation techniques, and enterprise AI trends.

• Hands-on experimentation with contemporary AI tools and a practical understanding of their functionalities.

• Comfort with uncertainty, change, evolving responsibilities, methodologies, and opportunities.

• Ability to collaborate with technical experts, consultants, operators, and client teams, leading without dependence on hierarchical structures.

• Relevant AI training or certifications are appreciated but not essential; demonstrated learning and applied experience are more significant.

• Experience within law firms, corporate legal departments, legal operations teams, legal technology companies, or professional services is advantageous.

• Familiarity with embedded, managed services, or recurring delivery models is beneficial.

• Experience in establishing governance, reporting, or program infrastructure for new or rapidly changing capabilities is a plus.

• Exposure to product thinking, service design, change management, or enterprise technology adoption is desirable.

• Experience working within global teams and navigating complex stakeholder environments is preferred.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Opportunities for continuous learning and professional development.

• Flexible work arrangements and a supportive work environment.

• Comprehensive health and wellness benefits.

• Collaborative and innovative company culture.