Learning Management System Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage, configure, and enhance the Docebo Learning Management System.

• Set up and oversee learning plans, catalogs, groups, notifications, and user permissions.

• Develop scalable enrollment strategies utilizing dynamic groups, automation rules, and learning plans.

• Keep documentation updated for learning plan structures, course inventories, assignment rules, training requirements, and forthcoming changes.

• Assess platform capabilities and suggest improvements for scalability and learner experience.

• Create and configure courses, learning plans, and associated LMS assets.

• Organize course setup, testing, and deployment for new and updated learning content.

• Collaborate with Instructional Designers and business stakeholders to configure and disseminate training materials.

• Design, construct, and manage automated workflows within and outside the LMS.

• Develop and support integrations utilizing the Docebo API and other enterprise systems.

• Create custom scripts, reporting solutions, and technical processes to enhance LMS functionality.

• Develop and maintain custom reporting solutions that go beyond native LMS capabilities.

• Ensure the accuracy, integrity, and accessibility of learning data.

• Partner with the Learning Analyst to create a reporting framework for operational reporting and business insights.

• Resolve complex LMS issues related to enrollments, automations, integrations, notifications, and reporting.

• Oversee vendor support cases, system upgrades, release testing, and the implementation of new platform features.

• Maintain testing environments and technical documentation for configurations, automations, integrations, and administrative processes.

⛳️ Requirements

• Bachelor's degree in Information Systems, Learning Technologies, Computer Science, Instructional Technology, or a related field, or equivalent experience.

• Over 5 years of experience managing an enterprise Learning Management System.

• Advanced experience with Docebo or a similar enterprise LMS.

• Proficiency in working with APIs.

• Experience in developing custom automations and scripts using Google Apps Script, JavaScript, Python, or similar technologies.

• Strong knowledge of workflow automation and business process optimization.

• Excellent troubleshooting and problem-solving abilities.

• Strong written documentation and communication skills.

• Experience in regulated industries such as healthcare, pharmaceuticals, manufacturing, or life sciences (preferred).

• Background in supporting compliance-based training programs (preferred).

• Familiarity with Power BI, Looker Studio, Tableau, SQL, or similar reporting platforms (preferred).

• Understanding of SCORM, xAPI, and eLearning standards (preferred).

• Experience in supporting global enterprise system implementations and change management initiatives (preferred).

• Legal authorization to work in the U.S. without restrictions for any employer.

🏝️ Benefits

• Competitive salary and equity compensation for full-time positions.

• Unlimited Paid Time Off (PTO).

• Company holidays.

• Quarterly mental health days.

• Comprehensive medical, dental, and vision benefits.

• Parental leave.

• Employee Stock Purchase Program (ESPP).

• 401k benefits with employer matching contributions.

• Team retreats held offsite.

• Flexible and remote work arrangements.