Lead Telehealth Physician

This is a fully remote position, open to applicants in Arizona, +7 more states.

📋 Description

• Perform initial telehealth consultations with enrolled members to evaluate medical requirements, identify care gaps, and address barriers to accessing care.

• Build and nurture a high-performing clinical team by providing mentorship and opportunities for professional development to promote long-term growth and leadership within the organization.

• Create clear clinical strategies and care priorities, collaborating with the care team to ensure seamless transitions.

• Oversee clinical quality assurance: Review clinical documentation to verify compliance with community health billing and program standards, ensuring that the sequencing of social determinants is logical and actionable.

• Manage physician training: Act as the primary clinical contact for our physician team — onboard new clinicians, provide constructive feedback, lead retraining sessions, and ensure alignment with company values.

• Manage appointments and workflows: Assist in organizing scheduling, intake, SMA logistics, and clinical workflows to scale operations efficiently across different markets.

• Policy improvement: Identify ineffective processes in the field and promptly revise clinical policies, intake forms, and care plan templates.

• Metric oversight: Monitor and report on essential clinical KPIs, including ER diversion rates, care gap closures, and resolutions of SDoH.

• Collaborate with Area Managers and LCSWs to connect medical providers with Community Health Workers, ensuring the team functions as a cohesive care engine.

• Offer clinical insights to enhance program workflows as the organization expands.

⛳️ Requirements

• MD or DO with active, unrestricted licensure in multiple states (required: Pennsylvania, California, Arizona, Texas, South Carolina, New Mexico, New Jersey, Tennessee; additional state licenses highly preferred).

• Board certification in Family Medicine, Internal Medicine, or a related primary care specialty.

• Experience in managing or supervising other clinicians (MD/DO/NP/PA), including providing constructive feedback.

• Profound understanding of community health and Social Determinants of Health (SDoH).

• Background in group visit models is strongly preferred.

• Proven experience using data to enhance clinical quality and auditing documentation for compliance purposes.

• Comfortable working with Medicare, Medicaid, and complex patient populations.

• Telehealth experience is required.

• "Fixer" mentality: adept at identifying bottlenecks and proposing solutions, not merely presenting problems.

• Startup agility: eager to contribute to creating processes as we grow, rather than waiting for established ones.

• Tech-savvy: easily navigates EHRs, Slack, and Google Suite, and can train others on these platforms.

• Excellent communication skills with the ability to quickly establish trust in a virtual environment.

🏝️ Benefits

• Comprehensive health coverage, including medical, dental, and vision.

• 401(k) Plan.

• Paid Time Off.

• Employee Assistance Program.

• Health Care FSA.

• Dependent Care FSA.

• Health Savings Account.

• Voluntary Disability Benefits.

• Basic Life and AD&D Insurance.

• Adoption Assistance Program.

• Opportunities for Training and Development.