Lead Revenue Operations Systems & Insights Analyst

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Design, construct, and sustain robust data structures (data marts and star schemas) specifically tailored for RevOps metrics and performance reporting.

• Act as the data expert lead for essential RevOps systems such as Salesforce, Clari, Outreach, Gong, and Chorus, ensuring that data extraction is precise, accurate, and optimized for analysis.

• Create, refine, and maintain complex SQL queries and data logic utilizing DBT on Snowflake to facilitate RevOps reporting.

• Develop, create, and manage sophisticated Tableau dashboards and reports to visualize critical revenue performance indicators and assist in strategic decision-making.

• Employ advanced analytical methods, including AI/ML concepts, to improve forecasting, segmentation, and process optimization within the revenue funnel.

• Collaborate closely with Sales, Marketing, Finance, and IT departments to transform business requirements into technical data solutions.

• Ensure the integrity, reliability, and accuracy of revenue data across all integrated RevOps platforms.

• Document data flows and business logic, maintaining high standards through peer review of data transformation code.

• Diagnose data discrepancies and address systemic data quality issues within RevOps systems.

⛳️ Requirements

• At least 8 years of professional experience, with substantial time dedicated to a Revenue Operations, Sales Operations, or Business Intelligence role in a SaaS company.

• Extensive expertise and working knowledge of essential RevOps platforms and their data models, including Salesforce (required), Revenue Intelligence, Clari, Outreach, Gong, and/or Chorus.

• Proficiency in RevOps data tools, including DBT, Snowflake, and advanced SQL.

• Strong foundation in structuring and organizing RevOps data (e.g., star schemas, data marts) for business metrics and KPIs.

• Proven ability to create high-impact visualizations and reports using Tableau.

• Demonstrated capability to convert intricate revenue strategies and business processes into scalable, dependable data solutions.

• Excellent communication skills, with a track record of effectively partnering with both technical (Data Engineering/IT) and non-technical (Sales/Marketing) stakeholders.

• Bachelor’s degree in a quantitative discipline (e.g., Finance, Economics, Business Analytics, or Computer Science).

🏝️ Benefits

• Global Well-being Perks (For All Employees Globally)

• Global Wellness Days: Enjoy two designated, company-wide paid wellness days off each year (typically the first Friday in March and the last Friday in September) so the entire global team can unplug, step away, and recharge together.

• Birthday Time-Off: Celebrate your day! Coupa provides a paid day off on your birthday or another day of your choice within your birthday month.

• Volunteer Time Off (VTO): Giving back is in our DNA. We offer 40 hours of paid VTO annually to support the community initiatives and volunteer programs you are passionate about.

• Employee Assistance Program (EAP): Access free, confidential, 24/7/365 counseling and resources for emotional support, work-life solutions, financial advice, legal guidance, and support for new parents.

• Business Travel Protection: Travel with peace of mind. Zurich Travel Assist provides medical, safety, pre-trip planning, and emergency support during any business travel.

• Referral Bonus Program: Share the Coupa experience! Receive generous monetary referral bonuses when you successfully refer talented friends or acquaintances who are hired into open roles.

• Comprehensive medical/dental insurance, retirement/pension plans, and life or accident protection.