This is a fully remote position, open to applicants in Portugal.

• Take ownership of the core platform encompassing billing, payments, subscriptions, provisioning, APIs, and internal tools.

• Lead the experience layer, including the reseller panel, end-customer panel, and integrations such as WHMCS.

• Develop AI-driven experiences that assist users, automate processes, and highlight appropriate upsell opportunities.

• Simplify complex workflows to ensure they are user-friendly, efficient, and reliable.

• Enhance conversion rates and monetization strategies throughout checkout, renewals, and add-ons.

• Alleviate support challenges by addressing underlying issues.

• Collaborate with engineering, design, commercial, and support teams.

• 5-6 years of experience in managing intricate SaaS solutions.

• Possesses a systems-oriented mindset focused on outcomes.

• Strong emphasis on an AI-first approach and mindset.

• Has experience in building or owning platforms rather than just products.

• Technically proficient to engage in discussions regarding APIs, edge cases, and failure modes.

• In-depth understanding of UX principles.

• Proven experience in creating exceptional user experiences for SaaS products/platforms.

• Sharp commercial awareness regarding billing logic, packaging, and user experience.

• Comfortable navigating ambiguity and making challenging trade-offs.

• Familiarity with hosting/domains, reseller ecosystems, or tools like WHMCS.

• 100% Remote Work

• Flexible Working Hours

• Generous Time Off

• Quarterly & Annual Reviews

• Global Team Culture

• Regular Online Social Activities

• Learning & Growth Opportunities

• Modern Remote Workplace

• Tools That Empower You

• Supportive Environment

Lead Product Manager

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