Lead Product Designer

This is a fully remote position, open to applicants in California, +9 more states.

📋 Description

• Take ownership of the entire user journey for Twilio Voice products.

• Collaborate with design colleagues across Messaging and Email to create a cohesive omnichannel narrative.

• Develop mental models and manage intricate configuration wizards.

• Work closely with design counterparts from Conversations and AI product teams.

• Engage actively in the UX Design Feedback Process and provide mentorship to junior designers.

• Establish a collaborative leadership framework with Product Managers, Engineering Leads, and Architects.

⛳️ Requirements

• Over 8 years of professional experience in product design, particularly in highly technical software products, developer tools, infrastructure, or complex B2B/SaaS platforms.

• A robust and comprehensive portfolio showcasing structural systems thinking, data-driven design decisions, and a profound individual design expertise.

• Demonstrated ability to influence cross-functionally by collaborating directly with engineering and product leaders to navigate organizational complexities.

• Ability to thrive in ambiguous situations, particularly within complex and loosely-defined technical environments.

• An AI-Powered UX perspective, with a curiosity for AI-driven tools and workflows.

🏝️ Benefits

• Competitive compensation.

• Generous vacation policy.

• Extensive parental and wellness leave.

• Comprehensive healthcare coverage.

• Retirement savings plan.