
Lead Product Designer
Posted 6 days ago

Posted 6 days ago
This is a fully remote position, open to applicants in California, +9 more states.
β’ Take ownership of the entire user journey for Twilio Voice products.
β’ Collaborate with design colleagues across Messaging and Email to create a cohesive omnichannel narrative.
β’ Develop mental models and manage intricate configuration wizards.
β’ Work closely with design counterparts from Conversations and AI product teams.
β’ Engage actively in the UX Design Feedback Process and provide mentorship to junior designers.
β’ Establish a collaborative leadership framework with Product Managers, Engineering Leads, and Architects.
β’ Over 8 years of professional experience in product design, particularly in highly technical software products, developer tools, infrastructure, or complex B2B/SaaS platforms.
β’ A robust and comprehensive portfolio showcasing structural systems thinking, data-driven design decisions, and a profound individual design expertise.
β’ Demonstrated ability to influence cross-functionally by collaborating directly with engineering and product leaders to navigate organizational complexities.
β’ Ability to thrive in ambiguous situations, particularly within complex and loosely-defined technical environments.
β’ An AI-Powered UX perspective, with a curiosity for AI-driven tools and workflows.
β’ Competitive compensation.
β’ Generous vacation policy.
β’ Extensive parental and wellness leave.
β’ Comprehensive healthcare coverage.
β’ Retirement savings plan.
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