Lead Product Designer

This is a fully remote position, open to applicants in Portugal, +1 more country.

📋 Description

• Assume responsibility for user and product research, facilitate ideation sessions, create end-to-end mockup solutions, and conduct user testing.

• Refine designs to produce validated and impactful solutions.

• Promote product design practices throughout the Product and R&D organization.

• Advocate for user-centered solutions and represent user requirements.

• Collaborate with Product Management, Engineering, and Research teams in an Agile setting.

• Lead the design process from initial ideation to product delivery and launch.

• Identify developer challenges and devise practical design solutions.

• Acknowledge human-only, human-and-agent, and agent-led workflows, engaging the AX practice as needed.

• Create clear, trustworthy moments for human oversight, control, review, and override in AI-assisted features.

• Contribute to the development of the UX practice and its interaction with the AX discipline.

• Offer training to assist teams in adopting design best practices.

• Mentor and guide the designers you collaborate with.

• Introduce creative ideas and methods to enhance the product design process.

⛳️ Requirements

• Over 5 years of experience in UX or Product Design.

• Proven track record in leading projects from planning and user-experience research to product design processes and solution testing.

• Experience working within cross-functional teams, including design and engineering.

• Capability to transition from macro vision to implementation details in an iterative and collaborative manner.

• A degree in a UX-related field, combined with professional experience with complex products, preferably in B2B SaaS.

• Background in the technology industry.

• Working knowledge of AI copilots, assistants, or agents and their influence on product experiences.

• Ability to recognize when a feature involves an agent and discuss it with AX and AI teams.

• Familiarity with the UX - UAX - AX spectrum.

• Strong communication skills to articulate human-centered design needs to technical and AI-focused stakeholders.

• Proficiency in Figma and other design tools.

• Comfortable using AI-assisted design tools such as Figma Make, Cursor, and Claude.

• Fluent in English, both spoken and written.

• Bonus: Knowledge of low-code platforms, software development processes, or related technical domains.

🏝️ Benefits

• Professional Development Fund.

• Internal Mobility Program.

• Structured professional development programs.

• Real growth opportunities, including vertical progression, lateral moves, and specialized AI skills development.

• Collaboration with a global collective of world-class talent.

• Accessible, approachable mentors committed to employee growth.

• Inclusive culture.

• Equal opportunity employment.