Lead Operations Program Manager, Product

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee annual and ongoing continuous planning initiatives for the Product organization.

• Develop the operational framework for the Product organization, including leadership forums, decision-making protocols, and cross-functional operating rhythms.

• Manage significant strategic programs that involve Product, Engineering, Design, and Analytics.

• Establish the strategy and processes that underpin essential Product operations programs.

• Spearhead large-scale change management initiatives.

• Facilitate strategic conversations with senior leadership.

• Assume responsibility for undefined, cross-functional issues.

⛳️ Requirements

• Over 10 years of experience in strategy, operations, or program management within high-growth technology firms or similarly dynamic settings.

• Extensive experience collaborating with Product and/or Design teams.

• Proven history of steering large strategic programs and cross-functional projects.

• Experience in constructing scalable processes and planning frameworks.

• Demonstrated capacity to bring structure and clarity to ambiguous situations.

• Familiarity with contemporary planning methodologies and tools (e.g., Continuous Planning).

• Background in consumer marketplaces, SMB platforms, or technology-enabled services is preferred.

🏝️ Benefits

• Thumbtack values diversity and is committed to being an equal opportunity employer.

• Dedicated to collaborating with individuals with disabilities.

• Provides reasonable accommodations for medical conditions.