Lead, Marketing and Patient Experience Strategy – Clinical Research

This is a fully remote position, open to applicants in Florida.

📋 Description

• Oversee the planning, coordination, and implementation of marketing initiatives for clinical research studies.

• Deliver updates on campaign performance across various activated strategies, including media, email marketing, HCP referrals, and community events.

• Engage in sponsor/CRO status meetings and conference calls.

• Supervise and guide patient recruitment vendors, such as marketing agencies and technology partners.

• Offer marketing updates and assistance for CRO/sponsor meetings, calls, and correspondence.

• Oversee timelines, deliverables, budgets, concurrent projects, and IRB packets, including development and timely submission for sponsor and regulatory approval.

• Collaborate with clinical operations, patient recruitment, and external vendors.

• Ensure marketing materials adhere to regulatory and IRB standards.

• Create project documentation, including project plans, status reports, and post-campaign evaluations.

• Facilitate discussions with internal stakeholders and external partners to communicate progress and resolve issues.

• Enhance marketing strategies based on data and feedback to meet recruitment objectives.

• Assist with resource allocation and manage sponsor budgets as necessary.

• Participate in management and site meetings as required.

• Perform additional duties as assigned.

• Willingness to travel 10%.

⛳️ Requirements

• A Bachelor’s degree in health administration, health sciences, business, or a related field AND a minimum of 2 years of relevant experience, or an equivalent combination of education and experience, is required.

• Experience in calendar management/scheduling is required.

• Familiarity with clinical trial management systems is preferred.

• Proficiency in both English and Spanish is a significant advantage.

• Competence in computer applications such as email, electronic health records, and basic software.

• Ability to type efficiently (40+ wpm).

• Strong organizational skills, attention to detail, and basic mathematical proficiency.

• Excellent written and verbal communication skills.

• Well-developed listening skills and capability to work independently as well as collaboratively.

• Ability to manage multiple tasks and adapt to changes in workloads and priorities.

• Professionalism, respect for others, self-motivation, and a robust work ethic.

• High degree of integrity and reliability.

• Ability to work with minimal supervision, identify problems, and contribute to solutions.

• Capacity to handle sensitive patient health information confidentially and professionally in accordance with HIPAA guidelines.

• Willingness to travel 10%.

🏝️ Benefits

• Full-time employees regularly scheduled for at least 30 hours per week are eligible for benefits, with coverage commencing on the first day of the month following the date of hire.

• A comprehensive benefits package includes medical, dental, and vision insurance, life insurance, short and long-term disability insurance, health savings accounts, supplemental insurances, and a 401k plan with a safe harbor match.