Lead HVAC Technician, Service Excellence

This is a fully remote position, open to applicants in Maryland.

📋 Description

• Ensuring the exceptional operation of Budderfly HVAC Units within your designated geographic area, which includes the maintenance and repair of heating, ventilation, air conditioning, and refrigeration (HVAC/R) systems and equipment.

• Identifying potential maintenance risks associated with HVAC/R equipment.

• Diagnosing both electrical and mechanical issues within HVAC/R systems.

• Conducting commissioning checks on HVAC Units to guarantee efficient ongoing operation, including verifying and adjusting HVAC RTU controller configurations along with the mechanical functionality of the units.

• Performing physical maintenance tasks on Budderfly HVAC Units, which encompasses changing filters, cleaning coils, inspecting and replacing belts, and examining units for any other mechanical failures.

• Cleaning, adjusting, and repairing systems, as well as conducting warranty services.

• Executing emergency repairs swiftly and efficiently.

• Maintaining daily logs and records of all operations within the Company work order system.

• Ensuring adherence to relevant State and Federal standards and the Occupational Health and Safety Act.

• Complying with established service standards, work instructions, and customer requirements.

• Assisting customers with their inquiries.

⛳️ Requirements

• A minimum of 5 years of experience as a service technician working on HVAC/R systems.

• An HVAC Contractor License and EPA Certification are mandatory.

• Experience with HVAC Controls; familiarity with Lennox Core Controllers and Carrier SystemVu controllers is advantageous.

• Ability to identify control and mechanical issues before they escalate.

• Enthusiastic about continuous learning, as supported by your organization, in both technical and professional aspects.

• Aspiration to advance professionally beyond merely being a “filter changer.”

• A keen interest in contributing to the development of a growing team of HVAC/R technicians in your region.

• A customer and safety-oriented individual.

• Willingness to travel within Baltimore, MD, and nearby areas.

• Flexibility is essential, including the possibility of working some weekends.

• Exceptional verbal and written communication skills.

• Ability to collaborate across various organizational teams.

🏝️ Benefits

• Comprehensive benefits package, including medical, dental, vision, 401K, life insurance, and disability insurance.

• Opportunities for career advancement in a rapidly growing and supportive company environment.

• Competitive compensation package.