Lead Engineer – Commercial Field Service

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in resolving customer issues, managing fleet problems, implementing service bulletins, and overseeing monitoring and diagnostics, fleet configuration, and outage management.

• Analyze OEM and technical manuals as needed.

• Evaluate the effectiveness of maintenance actions to identify potential training opportunities.

• Apply our FLIGHT DECK principles to drive continuous improvement, focusing on proactive reliability enhancements.

• Generate data analytics and provide timely reports on production status, program updates, events, and trends for key internal stakeholders.

• Offer recommendations for opportunities to enhance proactive maintenance.

• Lead and coordinate any required rework to ensure engine serviceability aligns with new aircraft certification requirements.

• Regularly communicate customer insights to key internal stakeholders to aid in data collection and timely reporting of performance analyses, marketing intelligence, and potential sales opportunities.

⛳️ Requirements

• A Bachelor's degree from an accredited university or college with a minimum of 2 years of full-time experience in airline operations, maintenance planning, engineering, aviation propulsion, or a related field (or a high school diploma/GED with at least 6 years of full-time work experience).

• Some technical knowledge of aircraft engines or turbomachinery equipment.

• Experience utilizing software or data analytics to inform technical decisions.

• Self-motivated with the capability to address complex problems using sound judgment and critical thinking.

• Ability to lead and achieve results-driven priorities leveraging strong project management, analytical, time management, and prioritization skills.

• Excellent oral and written communication abilities, with the capacity to build strong relationships at all levels, including key internal stakeholders and customers.

• Enthusiasm for gaining a deeper understanding of the commercial function and fostering success for Aerospace with internal/external stakeholders, customers, partners, and colleagues.

🏝️ Benefits

• Healthcare benefits include medical, dental, vision, and prescription drug coverage.

• Access to a Health Coach from GE Aerospace.

• Employee Assistance Program offering 24/7 confidential assessment, counseling, and referral services.

• Retirement benefits encompass the GE Aerospace Retirement Savings Plan, a 401(k) savings plan with company matching contributions, and company retirement contributions.

• Access to Fidelity resources and planning consultants.

• Tuition assistance.

• Adoption assistance.

• Paid parental leave.

• Disability insurance.

• Life insurance.

• Paid time off for vacation or illness.