Lead DevOps BDA Engineer

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Become a part of FICO’s platform engineering team to design and manage the AI/ML infrastructure that powers FICO Assistant — our AI solution catering to financial institutions across APAC, EMEA, and North America.

• You will be responsible for the complete lifecycle of production AI/ML systems: including model serving, training pipelines, vector search, cloud databases, and 24x7 operational support.

• Develop and sustain internal tools, automation frameworks, and platform services utilizing Java and Python.

• Design and oversee database platforms (MySQL, AWS RDS, NoSQL) with an emphasis on high availability, disaster recovery, and scalability performance.

• Create CI/CD pipelines that automate schema modifications, application deployments, and infrastructure provisioning using Jenkins, Bitbucket Pipelines, and GitOps workflows.

• Monitor, adjust, and enhance database performance — focusing on query optimization, indexing, replication health, and capacity planning.

• Manage Infrastructure as Code (CloudFormation, Terraform, Ansible) to ensure consistent and scalable provisioning across various environments.

• Design and support containerized workloads on Kubernetes (EKS), serving as a bridge between application teams and the necessary infrastructure.

• Take ownership of database change delivery and promotion across environments with a strict zero-tolerance policy for production risk.

⛳️ Requirements

• Practical software development experience in Java and Python — creating production-quality tools and platform services, not merely scripting.

• Production-level experience with relational databases (MySQL, AWS RDS) — including performance tuning, query optimization, replication, backup/restore, and patch management.

• Hands-on familiarity with the AWS ecosystem (EC2, ECS, RDS, S3, Lambda, CloudWatch, IAM, VPC) and Infrastructure as Code (IaC) tools (CloudFormation, Terraform, Ansible).

• Knowledge of CI/CD pipelines (Jenkins, Bitbucket Pipelines) and container orchestration (Docker, ECS, Kubernetes/EKS).

• Strong foundational knowledge of networking (TCP/IP, DNS, HTTP/S, load balancers, security groups) as it relates to application and database connectivity.

• Understanding of developer frameworks (Spring Boot, microservices, API design), Git-based version control, and Bash/Python scripting for automation tasks.

• Proven proficiency with AI-assisted development tools for debugging, code generation, and enhancing problem-solving at scale.

• Established capability to collaborate across engineering, DevOps, and DBA teams, with a working knowledge of ITIL practices and service management tools (ServiceNow).

🏝️ Benefits

• An inclusive culture that strongly reflects our core values: Act Like an Owner, Delight Our Customers, and Earn the Respect of Others.

• The chance to make a significant impact and advance professionally by leveraging your unique strengths and engaging in valuable learning opportunities.

• Highly competitive compensation, benefits, and rewards programs that motivate you to perform at your best each day and be recognized for your contributions.

• A dynamic, people-first work environment that promotes work/life balance, offers employee resource groups, and organizes social events to foster interaction and camaraderie.