Lead Contract Manager, Spanish, Italian

This is a fully remote position, open to applicants in Ireland.

📋 Description

• Take ownership and lead intricate renewal and contract negotiations for strategic and high-value customers, ensuring clarity, precision, and favorable outcomes.

• Collaborate with Strategic Account customers to grasp their objectives, challenges, and investment priorities, aligning contracts with business value.

• Work closely with Sales, Customer Success Managers, Legal teams, and senior stakeholders to facilitate smooth renewals and address complexities.

• Keep accurate renewal forecasts and lead pipeline reviews to enhance predictability and consistency.

• Provide exceptional service to enterprise customers (200+ employees), balancing customer advocacy with commercial results.

• Mentor and assist other Contract Managers through coaching, sharing best practices, and informal leadership.

• Contribute to process enhancements, playbooks, and initiatives that amplify impact across Contract Management and Customer Success.

• Support strategic initiatives and cross-functional projects that transform how HubSpot manages upmarket renewals.

⛳️ Requirements

• Proficiency in Spanish, Italian, and English.

• Over 5 years of experience in contract management, renewals, or a closely related SaaS commercial role.

• Experience in managing complex contracts and closely collaborating with Legal teams.

• Demonstrated success working with large enterprise organizations (200+ employees).

• Strong negotiation abilities with a growth-focused, value-oriented approach.

• Experience in managing forecasts, renewal pipelines, or revenue-related metrics.

• Excellent written and verbal communication skills, including confidently leading customer discussions.

• Strong prioritization and organizational skills with attention to detail in complex environments.

• Capability to operate independently and strategically in a fast-paced environment.

• Experience collaborating with senior internal and external stakeholders.

• Background in Strategic Accounts or enterprise Customer Success functions.

• Experience mentoring or informally leading peers without direct management responsibility (nice-to-have).

• Familiarity with SaaS economics and commercial models (nice-to-have).

🏝️ Benefits

• Comprehensive health and wellness benefits.

• Opportunities for professional development and growth.

• Flexible work arrangements to promote work-life balance.

• Collaborative and inclusive company culture.