Lead AV Commissioning Engineer

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Lead strategic AV infrastructure initiatives, encompassing office constructions, renovations, and enhancements for executive spaces.

• Supervise multi-site AV installations and ensure alignment with corporate AV design standards.

• Design intricate AV systems across various locations, including broadcasting/event spaces and executive conference rooms.

• Manage extensive AV rollouts, renovations, and infrastructure enhancements.

• Create and enforce AV design standards, configuration templates, and quality benchmarks.

• Collaborate with IT security and networking teams to ensure AV deployments adhere to established policies.

• Analyze performance metrics and propose innovative solutions to enhance reliability and user experience.

• Assist in the setup, teardown, and resetting of AV equipment.

• Conduct routine checks and preventive maintenance on AV equipment.

• Address and resolve technical issues, escalating unresolved matters as necessary.

• Log and manage support tickets.

• Troubleshoot AV/VC issues across various rooms and endpoints.

• Maintain inventory of AV assets and perform necessary firmware/software updates.

• Provide support for live meetings, events, and broadcasts utilizing platforms like Zoom and Microsoft Teams.

• Document root cause analyses and their resolutions.

• Coordinate with vendors for repairs and replacements.

• Serve as the AV/VC subject-matter expert for a specific region or major site.

• Design, implement, and optimize AV system configurations and room standards.

• Lead AV deployments and upgrades in collaboration with Facilities and IT.

• Monitor performance metrics and drive proactive issue resolution.

• Train and mentor junior engineers and support personnel.

• Oversee project management for global AV initiatives.

• Evaluate and implement emerging technologies to support hybrid work and collaboration.

• Define and enforce global AV infrastructure standards.

• Act as the escalation point for high-impact incidents.

• Develop the enterprise AV strategy, roadmap, and architecture.

• Lead AV planning for new global offices, executive spaces, and event environments.

• Manage vendor relationships, procurement, and budget alignment.

• Influence executive-level decisions regarding hybrid work, broadcasting, and collaboration technology.

• Establish governance models for AV operations, analytics, and service level agreements (SLAs).

⛳️ Requirements

• Associate degree or Bachelor's degree in a technical or engineering discipline.

• Master’s degree in IT or Engineering.

• 5–8 years of experience in AV engineering, focusing on system design, multi-site deployments, or infrastructure leadership.

• Proven experience in coordinating vendors, managing budgets, and ensuring compliance with global AV standards.

• Preferred certifications: AVIXA CTS, CTS-I, CTS-D.

• Certifications in Crestron, Extron, Q-SYS, or Biamp.

• Certifications for Zoom Rooms or Microsoft Teams Rooms (MTR) deployment.

• Dante Certification (Level I–III).

• Project Management (PMP, Agile) certifications for Levels IV–V.

• OSHA or equivalent safety certifications for onsite roles.

• Proficient knowledge of AV hardware, including cameras, microphones, DSPs, speakers, and displays.

• Familiarity with AV-over-IP and digital signage systems.

• Knowledge of platforms such as Zoom, Teams, Webex, and Meet.

• Understanding of signal flow and control systems, including Crestron, Q-SYS, and AMX.

• Skills in troubleshooting audio, video, and networking issues.

• Experience in creating technical documentation and knowledge bases.

• Competence in AV system design and commissioning.

• Ability to work both independently and as part of a team in a fast-paced environment.

• Capacity to adapt to changing technologies and priorities.

• Strong communication skills for interacting with both technical and non-technical audiences.

• Ability to provide white-glove support for executives and high-visibility events.

• Capability to lift up to 50 lbs.

• Comfort with frequent standing, bending, climbing ladders, and working in ceiling spaces.

• Proficiency in using hand tools and diagnostic equipment.

• Willingness to work in diverse environments, including conference rooms, labs, event spaces, and outdoors.

• Travel may be required.

• Personal protective equipment (PPE) may be necessary for onsite roles.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Generous paid time off and holiday schedule.

• Opportunities for professional development and training.

• Flexible work arrangements and potential for remote work.