Lead Automation Engineer

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Accountable for comprehending the business's needs, delivering solutions to enhance efficiency, and supporting solutions deployed within the organization.

• Acts as a bridge between business operations and automated solutions, focusing on workflow architecture.

• Responsible for overseeing multiple workflows and possessing in-depth knowledge of their effects across all systems.

• Guides less experienced engineers through mentorship.

• Effectively manages time, priorities, and customer expectations across various projects.

• Receives technical guidance from senior team members and engages in a knowledge-sharing environment.

• Participates in agile team methodologies.

• Researches and identifies the best solutions for workflow-based process automation.

• Designs and develops the optimal automated processes based on workflows identified.

• Tests and certifies the implemented optimal automated processes based on workflows.

• Analyzes business requirement specifications and translates them into functional specifications.

• Writes and maintains technical specifications in accordance with functional specifications.

• Maintains source level control for all workflows.

• Troubleshoots and resolves defects and incidents promptly.

• Provides process support, which entails problem research, analysis, resolution, and on-call assistance.

• Communicates effectively with business users, sponsors, and various product teams.

• Ensures product adherence to sound engineering principles, customer requirements, and industry best practices.

• Guarantees that all technology practices comply with regulatory security standards.

• Analyzes existing solutions and technologies utilized by back-office applications.

• Promotes cross-platform development, collaboration, and solutions.

• Advocates for necessary changes to standards.

⛳️ Requirements

• Associate degree from an accredited college or university in Business, Information Systems, Computer Science, Statistics, or a similar technology bootcamp.

• A minimum of 8 years of relevant experience, or an equivalent combination of education and experience.

• Over 8 years of IT experience in roles related to applications development, workflow automation, and business process reengineering.

• Familiarity with network infrastructure, security, and authentication processes.

• Practical experience across all phases of the Software Development Life Cycle (SDLC).

• Preferred knowledge of technology stack (MS Power Automate, MS Power Apps, MS SQL Server, Azure, Copilot Studio, Agent Development).

• Understanding of implementing and managing Privacy and Security Policies.

• Ability to communicate effectively with non-technical staff and interdisciplinary team members.

• Stays updated on emerging workflow automation technologies and makes informed recommendations.

• Strong skills in written, verbal, and interpersonal communication.

• Capable of researching software-related issues and products.

• Highly self-motivated and directed.

• Strong attention to detail.

• Demonstrated analytical and problem-solving skills.

• Experience working both independently and collaboratively in a team-oriented environment.

• Takes initiative to optimize time usage, benefiting departmental and company objectives.

• Exhibits a strong work ethic, is dedicated to excellence, and serves as a positive influence and role model to others through actions and demeanor.

🏝️ Benefits

• Paid Time Off

• Medical

• Dental

• Vision

• Life

• Disability

• Healthcare FSA

• Dependent Care FSA

• Limited Healthcare FSA

• FSAs for Transportation and Parking & HSAs

• Matching 401(K) Plan