Kundenberater, Call Center Agent – Energiedienstleistung

This is a fully remote position, open to applicants in Greece.

📋 Description

• You will handle incoming inquiries from existing customers of a nationwide energy provider.

• This includes payment and billing inquiries, processing of advance payments, and recording meter readings.

• Your workday will be varied, involving both inbound telephony and back-office tasks (email).

⛳️ Requirements

• You have prior experience in customer service and have worked for at least a year in a call center.

• You possess a positive attitude and embody a service-oriented mindset.

• You can easily adapt to different individuals and demonstrate sensitivity.

• You are persuasive and articulate in your communication.

• You are not afraid of challenges and are eager for something new.

• You are a team player and always willing to help.

• You are interested in a position that allows for remote work and bring the necessary independence.

• You are looking to work 40 hours a week.

🏝️ Benefits

• Benefit from our home-office work model with the freedom to choose your residence anywhere in Greece.

• We offer a paid and practical intensive training course along with ongoing support.

• Enjoy an above-average gross monthly salary, 14 monthly payments, a monthly performance bonus, and an internet allowance.

• We are excited to offer you an additional welcome bonus!

• Additionally, you will receive a tax-free shopping voucher.

• You will benefit from fixed working hours (Monday to Friday from 09:00 to 21:00) with free weekends. German public holidays are also off!

• We provide comprehensive health insurance and attractive social benefits.

• We want you to work effectively, so we provide the necessary equipment.

• A contact person will always be available to assist you.