Kinyarwanda/Kirundi, English OPI/VRI Interpreter

This is a fully remote position, open to applicants in Rwanda.

📋 Description

• Respond to calls in a professional manner, adhering to the Interpreter's code of ethics.

• Always be ready to take notes during calls.

• Familiarize yourself with the specific vocabulary pertinent to the industry in which you are interpreting, particularly in healthcare and medical contexts.

• Deliver all messages accurately and completely, without adding, omitting, or altering content.

• Maintain the highest level of customer service throughout the interpreting process.

• Facilitate effective communication between Limited English Proficient individuals and clients by providing precise and thorough interpretations of messages.

• Implement established standards of practice.

• Participate in internal professional training programs.

• Show enthusiasm for obtaining new professional certifications.

• Communicate and report to your team leader regularly.

• Adhere to dress code requirements for video remote interpreting.

⛳️ Requirements

• Fluent in English as the source language and a native speaker of "Kinyarwanda/Kirundi" as the target language.

• A minimum of 1 year of telephone interpretation experience with a reputable interpretation company.

• Strong understanding of medical terminology.

• Knowledge of legal terminology is an advantage.

• International certifications in the healthcare field are a plus (such as PICSI, ALTA, HIPAA, etc.).

• High school diploma in your native language.

• High emotional intelligence and cultural tolerance.

• Excellent communication, listening, note-taking, and memory retention skills.

🏝️ Benefits

• Fully remote position with a defined schedule.

• Options for full-time or part-time work (business and weekend hours).

• Immediate opportunity to start working following onboarding.

• Access to internal certified training.

• Monthly payment schedule.

• Employment based on a contractual basis.