Key Account Manager, Telecom

This is a fully remote position, open to applicants in Connecticut, +5 more states.

📋 Description

• Spearhead sustainable growth as the primary commercial leader within a regional, interdisciplinary account team.

• Formulate and implement short-, medium-, and long-term Key Account strategies that align with business and sustainability objectives.

• Cultivate customer relationships across engineering, procurement, operations, and executive leadership.

• Convert customer strategies and technological priorities into collaborative innovation roadmaps and a robust project pipeline.

• Foster new opportunities from initial specifications and qualifications through to customer approvals, commercialization, and revenue generation.

• Oversee annual sales planning, forecasting, and long-term growth strategies, including revenue and profitability goals.

• Enhance account sales mix to expedite growth and boost margins.

• Provide guidance, set priorities, and ensure accountability across interdisciplinary and regional account teams.

• Facilitate regular internal Key Account evaluations and present strategic plans to executive stakeholders.

• Negotiate and secure strategic commercial agreements as well as long-term customer partnerships.

• Champion account priorities in product development, innovation, supply chain, and investment decisions.

• Lead the resolution of critical account challenges, including supply chain disruptions, commercial issues, and cross-regional conflicts.

• Assume full responsibility for overall account performance, customer satisfaction, and the implementation of the strategic account plan.

⛳️ Requirements

• Proven experience in a commercial leadership role within a cross-functional team environment.

• Strong strategic thinking and planning skills with a focus on sustainability and business alignment.

• Excellent relationship-building capabilities with diverse stakeholders.

• Ability to translate complex customer needs into actionable innovation strategies.

• Experience in managing sales processes from specification to revenue realization.

• Strong analytical skills for sales planning and forecasting.

• Competence in negotiating strategic agreements and fostering partnerships.

• Solid understanding of product development and supply chain dynamics.

• Proven track record of resolving complex account issues effectively.

• Exceptional leadership skills with the capability to inspire and guide teams.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Flexible work arrangements to support work-life balance.

• Collaborative and inclusive company culture.