Key Account Manager – Residential Buildings

This is a fully remote position, open to applicants in Netherlands.

📋 Description

• Strategically oversee, nurture, and enhance customer relationships and contracts within the Residential Buildings sector.

• Drive sustainable revenue and profit growth while bolstering IMI’s market presence.

• Sustain current customer relationships and foster new business opportunities.

• Recognize commercial prospects and convert them into sales and growth strategies.

• Pursue acquisition, cross-selling, deep-selling, and up-selling initiatives across the IMI portfolio.

• Establish and maintain a network among wholesalers, purchasing entities, installers, housing associations, related organizations, and energy consultants.

• Organize customer events, training sessions, and webinars.

• Support market launches and collaborative marketing campaigns with partners.

• Create value propositions that align with market trends and customer requirements.

• Implement and periodically refine strategic regional, account, and growth plans.

• Monitor developments in market, technology, trends, legislation, and regulations.

• Collaborate with internal teams and external partners to ensure alignment of propositions, solutions, and activities.

• Track revenue and margin objectives, customer expansion, market share, and commercial efforts.

• Promote sales of Heimeier, TA, and Pneumatex.

• Provide product training and support to prospective customers.

• Maintain existing contracts and forge new agreements.

• Document sales activities, customer interactions, and agreements in the CRM system.

• Facilitate the onboarding of new colleagues within the Business Unit and Team Netherlands.

• Report directly to the Head of Sales.

• Contribute to a safe and healthy workplace environment.

⛳️ Requirements

• Full-time position as Key Account Manager for Residential Buildings.

• Strategic oversight, development, and expansion of customer relationships and contracts.

• Strong comprehension of the HVAC market, customer requirements, and pertinent market trends.

• Capability to identify commercial prospects and formulate sales and growth strategies.

• Ability to pursue acquisition, cross-selling, deep-selling, and up-selling opportunities across the entire IMI portfolio.

• Proficiency in developing and executing commercial, marketing, and market development initiatives.

• Competence in monitoring and analyzing customer needs, technological advancements, trends, legislation, and regulations.

• Skill in preparing, executing, and modifying account, growth, and regional plans.

• Expertise in building and sustaining relationships throughout the value chain, including wholesalers, purchasing organizations, installers, housing associations, related entities, and energy consultants.

• Proficiency in negotiating with wholesalers, OEMs, purchasing organizations, and strategically significant customers.

• Familiarity with CRM systems for documenting sales activities, customer interactions, and agreements.

• Willingness to participate in seminars, networking events, receptions, and trade fairs.

• Capacity to respond to competitive actions, economic trends, legislative changes, and government policy adjustments.

• Ability to analyze results and implement corrective measures.

• Capability to operate within IMI’s commercial, legal, and authorization frameworks.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health and wellness programs.

• Opportunities for professional development and career advancement.

• Supportive and collaborative work environment.