Key Account Manager – Emerging Markets

This is a fully remote position, open to applicants in United States.

📋 Description

• Strategic Leadership: Cultivate and maintain relationships with C-suite and senior stakeholders to identify and resolve their most pressing business challenges, showcasing the value of FICO’s solutions at every opportunity.

• Solution Innovation: Partner with internal teams across sales, product, delivery, and marketing to develop customized, enterprise-level solutions that align with client requirements and long-term objectives.

• Complex Deal Structuring: Oversee high-stakes negotiations for multi-million-dollar contracts, ensuring outcomes that are advantageous for both parties and that enhance FICO’s presence within the account.

• Client Advocacy: Act as the client’s representative within FICO, shaping product roadmaps and solution strategies to meet changing market needs.

• Business Growth: Create and implement detailed business plans that drive account growth and long-term profitability, while achieving quarterly and annual sales goals with significant potential for upside.

• Market Leadership: Serve as a trusted advisor for FICO, staying ahead of industry trends and positioning the company as the preferred partner for advanced analytics and decision-making solutions.

⛳️ Requirements

• Proven Senior-Level Experience: A history of successfully building and managing strategic relationships with senior executives, especially in large financial institutions.

• Enterprise Solution Sales Expertise: A proven track record in structuring and closing complex, multi-million-dollar deals, particularly SaaS solutions that enhance existing offerings or integrate into larger solution packages.

• Industry Knowledge: Extensive understanding of banking, credit risk, fraud prevention, account management, or consumer lending. Experience with technologies such as machine learning, AI, decision management, and optimization is highly valued.

• Strategic Vision and Execution: Capability to create and implement joint business plans that align with both client goals and FICO’s strategic priorities.

• Growth Mindset: A strong desire to learn and educate both customers and FICO colleagues through presentations and discussions.

• Strong soft skills, coupled with a genuine interest in people and a commitment to helping them achieve significant success.

• Resiliency: Ability to maintain focus and effectiveness under pressure, adapt to change, and bounce back quickly from setbacks.

• Collaborative Leadership: A team-oriented approach that values collaboration and utilizes the collective strengths of colleagues to achieve outstanding results.

• Travel Flexibility: Willingness to travel up to 50% to foster a close partnership with clients and facilitate meaningful, face-to-face interactions.

• Educational Foundation: Bachelor’s degree in business, technology, or a related field, or equivalent commercial experience.

🏝️ Benefits

• An inclusive culture that strongly embodies our core values: Act Like an Owner, Delight Our Customers, and Earn the Respect of Others.

• Highly competitive compensation, benefits, and rewards programs that motivate you to excel every day and recognize your contributions.

• An engaging, people-first work environment that promotes work/life balance, offers employee resource groups, and organizes social events to enhance interaction and camaraderie.