Key Account Manager, EMEA

This is a fully remote position, open to applicants in Finland.

📋 Description

• Establish, maintain, and enhance relationships with ProFarm's most valuable clients throughout Europe, the Middle East, and Africa.

• Serve as the primary, trusted liaison for key clients, proactively preventing churn and addressing client escalations or concerns.

• Discover opportunities for up-selling and cross-selling products and services that align with clients' long-term goals.

• Collaborate with internal teams — including marketing, product development, logistics, and finance — to ensure smooth delivery of solutions and timely fulfillment of client requirements.

• Oversee client budgets, negotiate contract provisions, and manage account profitability.

• Monitor key performance indicators (KPIs) and leverage metrics to compile regular progress reports and forecasts for clients and internal stakeholders.

⛳️ Requirements

• A minimum of 8 years of experience in the agriculture sector.

• At least 5 years of experience as a large strategic/key account manager.

• Bachelor's degree in Agricultural Business, Business Administration, Marketing, Communications, or a related discipline.

• Outstanding presentation, networking, and interpersonal abilities.

• Proficiency in interpreting data and utilizing sales dashboards and reporting tools.

• Proven history of effectively resolving complex issues and successfully negotiating contracts.

• An entrepreneurial mindset with adaptability and innovative thinking.

• Strong team player with a commitment to collaborative efforts.

• An open and honest communicator who values diverse perspectives and minimizes internal politics.

• Dedicated to fostering a culture of accountability, continuous learning, coaching, and mentoring.

🏝️ Benefits

• Standard benefits