Key Account Executive

This is a fully remote position, open to applicants in New Jersey, +1 more state.

📋 Description

• Oversee and enhance revenue growth and market presence at designated agencies to optimize customer satisfaction and fulfill strategic goals.

• Establish and nurture client relationships to ultimately boost revenue growth.

• Formulate and implement account strategies by working closely with the account team to deliver more impactful and relevant value propositions.

• Monitor customer interactions in internal systems to execute account strategies and uncover further opportunities.

• Foster customer relationships and guarantee effective service delivery to accounts.

• Prioritize customer satisfaction, understand the customer’s business and workflows, and develop a proper network of contacts within accounts.

• Collaborate with and engage experts/specialists when necessary.

• Supervise and maintain knowledge of all account activities within your assigned business portfolio.

• Manage account relationships and enhance overall customer satisfaction for assigned accounts.

• Responsible for forecasting, keeping management updated on accounts promptly, gathering insights on competitor activities, and providing feedback to marketing.

• May conduct customer product training as required.

• Accountable for managing the individual expense budget.

⛳️ Requirements

• At least 5 years of proven successful experience in customer-facing Software (SaaS / Cloud) Sales.

• Minimum of 3 years’ experience overseeing a book of business comprised of Major Accounts.

• Experience in solution or consultative sales within intricate sales processes.

• Proficient in data management using Salesforce (preferred) or comparable CRM systems.

• Strong comprehension of Cloud and SaaS technologies.

• Willingness to travel over 70% of the time (3-4 days per week) including overnight stays.

• Capable of clearly and directly conveying complex solution offerings to both technical and non-technical audiences.

• Experience in startups and familiarity with specific verticals.

• Background in Law Enforcement / Public Safety.

• Team-oriented: work collaboratively with various team members regularly.

• Prepared to take ownership and drive the territory.

🏝️ Benefits

• Competitive On-Target Earnings and a 401K plan with employer matching.

• Uncapped commissions.

• Discretionary paid time off.

• A supportive parental leave policy.

• Opportunity to ride along with real police officers in real-life situations, observe technology in action, and find inspiration.

• And more...