Junior Pre-Sales Analyst

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Ticket Management: Diligently oversee cadences and service level agreements (SLAs).

• Product Perspective: Collaborate across T0 (Benefits/Expenses) and T1+ (People).

• Processes: Guarantee a seamless operational flow to eliminate friction in the funnel.

⛳️ Requirements

• Prior experience in B2B customer support is advantageous.

• Background in startups and technology firms is preferred.

• Proficiency with Microsoft Office and Google Workspace.

• Strong communication skills.

• High level of determination.

• Excellent organizational abilities.

• Strong sense of discipline.

🏝️ Benefits

• Flash Card (the cherished pink one!) offering flexible benefits: meal, groceries, mobility, health, education, culture, and wellness.

• Comprehensive health insurance.

• Life insurance coverage.

• Extended maternity and paternity leave along with childcare support.

• A day off to celebrate your birthday 🎂.

• Hybrid and flexible work model, including home office allowance and in-office experiences.

• Exclusive partner discounts available through the Flash app.

• TotalPass access.

• Partnership with Guapeco for pet care services.