Junior Operations Coordinator

This is a fully remote position, open to applicants in Chile, +3 more countries.

📋 Description

• Facilitate and assist with the daily operational functions throughout the organization.

• Dispatch Treefort ID verification requests, trust inquiries, and follow-ups with clients.

• Create, allocate, and oversee follow-up assignments within Lawmatics.

• Regularly engage with Intake team members to assess pipeline activities and case advancements.

• Support the Director of Operations with administrative initiatives and operational projects.

• Act as a bridge between Operations, Intake, Client Support, Marketing, Executive Legal Assistants, Law Clerks, and Leadership.

• Prepare, maintain, and refresh matter-related reports as needed.

• Generate PNC reports and offer constructive feedback to the Intake team.

• Ensure the accuracy of client, case, and operational records.

• Take part in candidate interviews and the hiring process.

• Create and manage social media content initiatives.

• Schedule posts and oversee content calendars.

⛳️ Requirements

• A preferred 2-3 years of experience in supporting administrative operations, onboarding, training coordination, intake processes, marketing assistance, or legal office workflows.

• Strong capability to juggle multiple priorities while ensuring accuracy and meticulous attention to detail.

• Proven experience in a dynamic and collaborative work environment.

• Proficient in coordinating initiatives across various departments and organizational levels.

• Ability to uphold confidentiality and manage sensitive client and operational information.

• Exceptional written and verbal communication skills.

• Strong organizational, documentation, and follow-through skills.

• Familiarity with Software and Tools: Microsoft Office Suite, Canva, Wix, Email Marketing Platforms, CRM Systems, Lawmatics, and Clio Manage.

🏝️ Benefits

• Competitive salary.

• Paid Time Off.

• Bonuses.

• 100% remote/home-based position.

• Full-time, long-term career opportunities.

• Parental Leave.

• Professional development and training.

• Dedicated team support.

• Alignment with our clients' core values.