Junior Customer Support, Croatian-Speaking

This is a fully remote position, open to applicants in Greece.

📋 Description

• Address customer inquiries through phone, email, and live chat in Croatian.

• Efficiently and professionally resolve issues to ensure high customer satisfaction levels.

• Offer information regarding products, services, and order statuses.

• When necessary, escalate complex issues to the relevant departments.

• Keep precise records of customer interactions.

• Work collaboratively with team members to deliver consistent and quality service.

⛳️ Requirements

• Proficient in Croatian (C1 level or higher).

• Good command of English for internal communication purposes.

• Exceptional communication and interpersonal abilities.

• Capability to work independently and effectively manage time in a remote setting.

• Comfortable with computer use and basic software applications.

• Must be legally authorized to work in Greece and currently reside there.

🏝️ Benefits

• Opportunity to work remotely from any location in Greece.

• Stable full-time employment contract.

• Rotational shifts that promote work-life balance.

• Comprehensive training and onboarding process.

• Growth opportunities within an international company.

• A supportive and multicultural team environment.