Junior Business Analyst – Collections

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Develop monitoring frameworks, dashboards, automations, and profiling analyses.

• Enhance the analysis of the effects of internal and external initiatives on monthly outcomes.

• Oversee collections results and performance metrics.

• Create dashboards and automations to monitor results.

• Spearhead credit recovery strategies and offers, along with engagement initiatives for overdue customers.

• Perform thorough analyses of payment behavior and uncover new opportunities.

• Assess collections projects, products, and features.

• Assist in prioritizing the roadmap with engineering and product teams.

• Design and manage comprehensive collections tests and experiments.

• Formulate hypotheses, design experiments, implement them, assess results, and share findings.

• Deliver credit recovery outcomes and strategic insights in leadership forums.

• Ensure the alignment of initiatives with strategic goals.

⛳️ Requirements

• Strong analytical abilities and the capacity to structure and address complex problems using data.

• Initiative, proactivity, and an ownership mentality to spot opportunities and suggest action plans.

• Exceptional verbal and written communication skills, with the capability to distill and present key insights.

• Flexibility to adapt to various scenarios and changes, along with the ability to provide mutual support within a lean team.

• Ability to cultivate strong relationships with other departments, engaging stakeholders and colleagues in daily activities.

• Advanced proficiency in Google Sheets / Excel.

• Experience and hands-on proficiency in writing SQL code or utilizing equivalent tools for data extraction.

• Intellectual curiosity and a willingness to learn and utilize Artificial Intelligence tools to enhance work processes.

• Prior experience in fintech or rapidly growing technology companies.

• Strong command of Python for data analysis, including data manipulation, processing, and routine automation.

• Proficiency in English to facilitate communication and boost confidence in leadership forums and meetings (a plus).

• Familiarity with applied statistics, including hypothesis testing and simple models (a plus).

• Affirmative hiring opportunity for persons with disabilities.

🏝️ Benefits

• Medical and dental insurance.

• Meal and food allowance.

• Life insurance.

• Home office equipment allowance.

• Gympass: network of gyms and online classes.

• Childcare or nanny allowance.

• Extended parental leave.

• Open English: discounted lesson packages for all Neowners and their dependents.

• Discounts on MBA programs and specializations at USP ESALQ.

• Betterfly: wellness platform.

• Alô Cafuné: psychological support program.

• Epharma: discounts of up to 50% on medications.

• Allya: partner network offering discounts at pharmacies, supermarkets, and other establishments.

• Coworking space access, in accordance with company policy.

• Semiannual performance and culture review cycle.

• Ongoing feedback and support for your individual development plan.

• Decola: internal mobility program.

• Onflow: internal knowledge network.

• Access to payroll-deducted loans.

• Free cashback.