Junior Account Manager

This is a fully remote position, open to applicants in Poland.

📋 Description

• Oversee daily interactions with casino operator clients, serving as a dependable contact for their inquiries.

• Foster robust, long-lasting client relationships by comprehending their needs and offering prompt assistance.

• Spot opportunities to present pertinent services, game content, and other solutions to current clients.

• Track account and product performance, analyze data, and emphasize areas for enhancement.

• Collaborate with Product, Technical Support, and other internal teams to efficiently address client concerns and requirements.

• Keep abreast of iGaming market trends and competitor activities to provide valuable insights to clients.

⛳️ Requirements

• Minimum of 2 years of experience in Account Management, Customer Success, or a similar client-facing role.

• Proficient in written and spoken English at a B2+ level.

• Proven experience in building and nurturing strong client relationships.

• Capability to analyze data and convert findings into actionable recommendations.

• Strong problem-solving abilities and the capacity to manage client issues effectively.

• Confident in communication and collaboration with international, cross-functional teams.

• Proficiency in written and spoken Russian is a plus.

• Background in the iGaming industry or experience with B2B digital products is advantageous.

🏝️ Benefits

• Private health insurance.

• Sports benefits.

• Comprehensive Mental Health Program.

• Free online English lessons.

• Local language courses.

• Paid time off.

• Maternity leave support.

• Referral program rewards.

• Opportunities for upskilling.

• Internal workshops.

• Participation in professional conferences.

• Corporate events.