IT Support Engineer

This is a fully remote position, open to applicants in India.

📋 Description

• Provide troubleshooting and technical support as the initial point of contact.

• Oversee the hardware and software lifecycle, including provisioning and maintenance tasks.

• Supervise network and infrastructure to ensure device connectivity.

• Administer user access and enforce security protocols.

• Develop documentation and training materials for internal IT procedures.

⛳️ Requirements

• Proven experience in troubleshooting and technical support.

• Familiarity with operating systems including Windows, macOS, and Linux.

• Experience with cloud and SaaS platforms such as Microsoft 365, Google Workspace, AWS, and Azure.

• Relevant certifications including CompTIA A+, Network+, Microsoft 365 Certified, and ITIL Foundation.

🏝️ Benefits

• Opportunities for professional development.

• Options for remote work.