IT Support, Dutch

This is a fully remote position, open to applicants in Europe.

📋 Description

• Deliver proactive and friendly technical assistance to our Dutch-speaking clients via phone and online support platforms for our DATAflor software.

• Address all software-related questions and formulate effective solutions.

• Independently liaise with other departments to identify the optimal solutions for customers.

• As needed, facilitate online seminars and project training sessions, and design training concepts and instructional videos.

⛳️ Requirements

• Proficient in both German and Dutch, in written and spoken forms.

• Passionate about technology and IT.

• Strong customer service and support orientation.

• Enjoy engaging with customers and possess a helpful demeanor.

• Exceptional communication abilities and a solution-focused approach.

🏝️ Benefits

• Superior technical equipment.

• Comprehensive onboarding and training for essential systems and processes.

• A collaborative and appreciative work atmosphere.

• Permanent position with an indefinite contract according to the company’s pay structure.

• 30 days of annual leave.

• Days off after nationwide public holidays.

• Christmas Eve and New Year’s Eve as paid holidays (without vacation day deductions).

• Additional vacation days based on tenure.

• Accident insurance applicable in private life.

• Modern office amenities, including height-adjustable desks.

• Flexible working hours (40 hours/week; alternative arrangements possible).

• Up to 2 days of remote work per week available.

• Bicycle leasing options.

• Conveniently accessible via public transport and car; ample parking available.

• Secure storage for bicycles and e-scooters.

• Complimentary charging for electric cars, e-bikes, and e-scooters.

• Free beverages, a fruit basket, and shower facilities.

• Subsidized lunches featuring diverse meals from Meyer Menü.

• Attractive nearby running trails, table football, and more.