IT Quality Assurance Lead

📋 Description

• Define and execute QA standards, processes, and automation frameworks across all SIS and corporate systems.

• Develop a test management strategy that encompasses functional, integration, regression, and user acceptance testing (UAT).

• Ensure that test coverage corresponds with user stories, acceptance criteria, and system requirements.

• Maintain a centralized QA documentation repository, which includes test cases, scripts, and defect logs.

• Minimize production defects by instituting proactive testing gates and enforcing test readiness criteria prior to deployment.

• Design, develop, and execute test cases (both manual and automated) for new features, integrations, and releases.

• Conduct comprehensive testing of SIS workflows, particularly focusing on integration points with Finance (e.g., student billing, refunds, payments, reconciliations).

• Perform regression testing to ensure that new changes do not disrupt existing functionality.

• Track and manage defects throughout their entire lifecycle from detection to resolution.

• Take ownership of the final QA sign-off for releases, confirming that readiness criteria are fulfilled before deployment.

• Integrate basic security testing and collaborate with the Cybersecurity team to ensure early identification of vulnerabilities.

• Implement and maintain suitable automated testing tools (e.g., Selenium, Provar, Playwright, TestComplete, or similar).

• Develop reusable automated test scripts and data sets to enhance efficiency and coverage.

• Integrate automated testing into the CI/CD pipeline where applicable.

• Monitor the results of test automation and generate clear reports for stakeholders.

• Collaborate closely with developers and business analysts to clarify requirements, acceptance criteria, and test readiness.

• Partner with data and system integration teams to ensure data accuracy between SIS, Finance, and other corporate platforms.

• Support UAT by coordinating testing with end users and providing structured feedback mechanisms.

• Identify recurring issues, suggest process improvements, and advocate for quality-first development practices.

• Produce regular QA reports summarizing defects, testing progress, release readiness, and quality trends.

⛳️ Requirements

• Bachelor’s degree in IT, Computer Science, Information Systems, Software Engineering, or a related field.

• 5+ years of experience in software quality assurance.

• Strong hands-on experience with both manual and automated testing methodologies.

• Proficiency with automated testing tools such as Selenium, Provar, or similar.

• Solid understanding of the software development life cycle (SDLC), Agile methodologies, and test management tools (e.g., Jira, AzureDevops).

• Demonstrable experience testing integrated enterprise systems, preferably Student Information Systems, ERP, or CRM systems.

• Strong SQL skills for data validation and backend testing.

• Excellent analytical, documentation, and communication skills.

🏝️ Benefits

• Adherence to ALCHE’s comprehensive safeguarding policy.

• Zero-tolerance approach to any violations of safeguarding standards.