IT Operations Specialist

This is a fully remote position, open to applicants in Arizona, +5 more states.

📋 Description

• Providing support to both our clients and internal teams.

• Managing client onboarding and account access.

• Offering technical assistance and enhancing processes.

• Aiding internal IT operations and automation initiatives.

• Engaging with clients in a clear and professional manner.

⛳️ Requirements

• Minimum of 3 years of experience in an IT-related position.

• Familiarity with Microsoft Office 365 and its applications.

• Experience in workflow automation, developing SOPs, and creating internal training materials is highly advantageous.

• Excellent organizational and project management abilities.

• Confidence in communicating effectively with clients, both in writing and verbally.

• A strong desire and capability to enhance processes and work independently.

🏝️ Benefits

• 401(k) plan with employer matching.

• Accrued paid time off (PTO) for part-time staff.

• Provision of a company laptop.