IT Intern

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Ticket management: Address and resolve customer support inquiries

• Level 1 (L1) Assistance: Offer initial support for frequently encountered issues

• Documentation: Develop and revise support documentation

• System oversight: Supervise systems and networks

• Maintenance and updates: Engage in preventive maintenance tasks

• Incident documentation: Gather and organize data on support incidents

⛳️ Requirements

• Currently pursuing a degree in Information Technology (minimum 6th semester, maximum 7th semester)

• Preferred advanced proficiency in English

🏝️ Benefits

• Option for remote work

• Access to Consultant Training Program