IT Infrastructure Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Deliver daily IT support, including Service Desk coverage and resolution of escalated issues.

• Diagnose hardware, software, network, and system problems.

• Execute system upgrades, device imaging, and patch management tasks.

• Assist with onboarding and offboarding processes, as well as end-user system setups.

• Administer, maintain, and monitor servers, networks, and infrastructure systems.

• Provide support for Active Directory, virtualization (VMware), and Windows Server environments.

• Conduct network maintenance, monitoring, and troubleshooting activities.

• Oversee hybrid cloud environments (Azure/AWS).

• Create, maintain, and support enterprise architecture standards and guidelines.

• Convert business requirements into scalable, secure, and cost-effective IT solutions.

• Assess and recommend emerging technologies for implementation.

• Assist in long-term infrastructure planning and roadmap creation.

• Support solution design and implementation to ensure compliance with architectural standards.

• Maintain architecture documentation, including system diagrams and technical standards.

• Ensure systems fulfill performance, scalability, and disaster recovery requirements.

• Engage in change management and governance processes.

• Integrate cybersecurity best practices into infrastructure and system design.

• Facilitate vulnerability management, patching, and endpoint protection efforts.

• Guarantee compliance with regulatory and industry frameworks (ISO, NIST, ITAR, CMMC).

• Collaborate with internal teams and vendors on security initiatives.

⛳️ Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field (Master’s degree preferred).

• Relevant certifications such as TOGAF, AWS Solutions Architect, or Azure Solutions Architect are highly advantageous.

• Over 7 years of experience in IT, with a minimum of 3 years in an architecture or systems design position.

• Extensive knowledge of enterprise systems, cloud platforms (AWS, Azure, GCP), and cybersecurity best practices.

• Familiarity with compliance frameworks (e.g., ISO 27001, NIST, ITAR, CMMC).

• Proficient understanding of Windows environments, Active Directory, Entra ID, VMware, and Windows Server.

• Strong grasp of networking fundamentals (TCP/IP, DHCP, VLANs, WAN, Wi-Fi).

🏝️ Benefits

• Health insurance.

• Retirement plans.

• Paid time off.

• Flexible work arrangements.

• Professional development.