IT Infrastructure Engineer

This is a fully remote position, open to applicants in Arizona, +4 more states.

📋 Description

• Oversee global IT infrastructure services that support business operations and provide comprehensive global infrastructure operations assistance.

• Analyze, investigate, and resolve incidents and problems related to global infrastructure within the Rentokil Initial ITSM Framework.

• Manage and operate storage and VMware virtual infrastructure that supports hosted services.

• Monitor the infrastructure landscape and implement proactive measures to ensure high availability.

• Execute incident management tasks using ServiceNow.

• Install and uninstall hardware and software while documenting the results.

• Troubleshoot hardware and software installation issues and faults.

• Utilize system management software to gather performance statistics and conduct system software maintenance.

• Perform network configuration, installation, and maintenance tasks.

• Gather and report on network load and performance metrics.

• Contribute to both maintenance and installation efforts.

• Conduct scheduled backups and restores while managing offsite storage.

• Configure and maintain storage allocations and systems.

• Identify operational challenges and assist in resolving them.

⛳️ Requirements

• A strong enthusiasm for world-class infrastructure technology operations.

• Exceptional analytical and problem-solving skills.

• Experience in monitoring infrastructure environments of medium to large scale.

• Capability to install, configure, and maintain infrastructure systems and solutions according to specifications.

• Outstanding attention to detail.

• Fundamental knowledge of VMware vSphere.

• Basic understanding of vSAN.

• Introductory knowledge of Veeam and Zerto.

• Basic familiarity with Windows Server and Linux Red Hat.

• Introductory knowledge of Citrix XenApp.

• Basic understanding of Cisco Technologies, including switches, firewalls, or routers.

• Foundational knowledge of SD-WAN.

• Basic understanding of Aruba Networks.

🏝️ Benefits

• Benefits commence on Day 1 for Full-Time Colleagues - No Waiting Period.

• Numerous opportunities for career advancement.

• Access to training and development programs.

• Tuition Reimbursement benefits available for Full-Time Colleagues.

• Comprehensive health benefits including Medical, Dental, Vision, Disability, and Life Insurance, among others.

• 401(k) retirement plan with company-matching contributions.

• Vacation and sick days provided.

• Company-paid holidays and floating holidays.

• A company culture that prioritizes health, safety, and flexibility.

• Performance incentives available in many roles.