IT Infrastructure Administrator

This is a fully remote position, open to applicants in Arizona, +17 more states.

📋 Description

• Oversee, maintain, and secure cloud and server infrastructure to ensure performance, reliability, and scalability.

• Set up hardware and software and conduct maintenance on servers and cloud systems.

• Actively monitor infrastructure, troubleshoot problems, and apply best practices for security and disaster recovery.

• Address user issues and requests that are directed by the Help Desk.

• Offer technical support to IT team members and firm users, which may include occasional mobile assistance and work outside regular business hours.

• Assist with migrations, upgrades, and projects related to cloud integration.

• Manage Active Directory, DNS, DHCP, and essential infrastructure services.

• Install, configure, and maintain both physical and virtual servers.

• Implement patches and updates.

• Monitor and enhance server and cloud performance, ensuring efficiency and cost-effectiveness.

• Deploy, configure, maintain, and troubleshoot Azure Virtual Desktop environments.

• Administer Exchange Online, Microsoft Teams, Teams Phones, Intune, and OneDrive for Business.

• Execute Office 365 compliance and security measures while training the Service Delivery Team.

• Establish security policies and access controls, applying remediation measures from the Security Team.

• Collaborate with engineers to develop backup strategies and disaster recovery plans; conduct backup tests and restoration drills.

• Utilize monitoring applications and engage in 24x7 on-call rotations for critical monitoring and after-hours escalations.

• Manage service requests, incidents, and changes in accordance with ITIL best practices.

• Create automation scripts and refine configurations for scalability and cost efficiency.

• Maintain documentation, cross-train administrators, and produce performance and security reports.

⛳️ Requirements

• High School Diploma or GED is mandatory.

• A 2-year degree is preferred, or equivalent professional and educational experience.

• A minimum of 3 years of relevant experience, ideally in a professional services setting.

• Comprehensive knowledge of Windows Server and cloud platforms (Azure, AWS).

• Proficiency in scripting languages such as PowerShell, Bicep, and batch files.

• Understanding of Active Directory, DNS, DHCP, and basic networking principles.

• Excellent collaboration skills for project-oriented tasks.

• A cover letter and resume are required.

• Applications are accepted from principal candidates only.

🏝️ Benefits

• Medical and dental insurance.

• Life insurance coverage.

• Short-term and long-term disability insurance.

• Pre-tax flexible spending accounts for certain medical and dependent care expenses.

• Employee assistance programs.

• Paid Time Off.

• Paid holidays.

• Eligibility for participation in a retirement plan program after meeting requirements.

• Opportunities for discretionary bonuses (non-guaranteed, based on individual and firm performance).

• Reasonable accommodations available for individuals with disabilities.