IT Business Analyst

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Collaborate with business stakeholders to identify their needs and ensure compliance considerations are met.

• Collect and document business requirements, use cases/user stories, and process maps.

• Record existing business processes and pinpoint opportunities for AI agents and automation.

• Convert processes into requirements for AI agents, including review points and escalation procedures in conjunction with Compliance.

• Work alongside solution architects and developers to develop functional specifications and related documentation.

• Facilitate documentation walkthroughs with development teams.

• Partner with Quality Assurance teams to generate test scenarios.

• Engage in or lead business validation for the functionality delivered.

• Coordinate with development, testing, and end-user testers to guarantee high-quality outcomes.

• Conduct User Acceptance Testing (UAT) and secure sign-off from business sponsors and Compliance.

• Document pre- and post-deployment procedures and plans.

• Oversee post-deployment activities and report on project Measures of Success.

⛳️ Requirements

• A minimum of a bachelor’s degree in Business Administration, Accounting, Computer Science, or a related field.

• Five or more years of experience as a Business Analyst within an IT team, ideally in the financial services sector.

• Strong analytical capabilities.

• Ability to thrive in a hands-on, fast-paced team environment.

• Excellent multitasking skills to manage several projects and adhere to both scheduled and unscheduled deadlines.

• High level of proficiency with Salesforce and the Force.com platform.

• Understanding of UX design and content processes.

• Familiarity with APIs, JSON, and XML.

• Applicants must have authorization to work in the United States for any employer without sponsorship, on a continuous and indefinite basis.

• Certification is preferred.

• Experience in documenting requirements for AI, automation, or workflow tools is advantageous.

🏝️ Benefits

• Comprehensive health coverage: Sunlight covers an average of 85% of all premiums including medical, dental, vision, and more.

• 20 days of PTO in the first year, increasing to 25 after three years.

• Parental leave.

• Volunteer time off.

• Voting leave.

• 401(k) with company match: 50% of contributions, up to 6% of salary.

• Uncapped annual bonus based on personal and company performance.

• Inclusive culture and equal opportunity employment.