IT AI Platform Engineer

This is a fully remote position, open to applicants in Alabama, +32 more states.

📋 Description

• Collaborate with IT, clinical, and operational business units to pinpoint opportunities for AI integration and process enhancements.

• Analyze business requirements, assess technical feasibility, and develop technical recommendations.

• Act as the subject matter expert and internal consultant for AI and agentic platforms.

• Evaluate new capabilities and assist in deployment and integration with infrastructure teams.

• Prototype AI agents, applications, and automated processes across Microsoft, Snowflake, and other enterprise platforms.

• Integrate, maintain, and optimize Microsoft Power Platform environments for Copilot and Copilot Studio solutions.

• Oversee Dataverse products, manage environment lifecycles, enforce data loss prevention policies, govern connectors, implement change management, and handle application lifecycle management.

• Integrate AI services with enterprise applications, APIs, MCPs, and data sources to ensure a consistent flow of reliable data.

• Provide end-user and system administration support for AI-enabled collaboration platforms.

• Serve as an escalation point for associate-level staff while resolving complex platform and application issues.

• Conduct root-cause analysis and implement corrective actions.

• Deliver AI enablement training, technical presentations, follow-up sessions, playbooks, and best-practice guidance.

• Participate in the evaluation and design of new AI capabilities and collaboration products.

• Execute quality assurance and validation processes.

• Collaborate with Cybersecurity, Data Governance, and AI Governance teams for policy alignment, risk management, and oversight.

• Ensure compliance with data privacy, security, HIPAA regulations, and responsible AI practices.

⛳️ Requirements

• Bachelor’s degree or equivalent knowledge in Computer Science, Data Science, Information Technology, or a related field.

• Generally 2–4 years of experience in administering enterprise platforms, developing workflow or application solutions, and implementing AI or automation capabilities in a business setting.

• Proficient in cloud-based AI and agentic services, citizen developer solutions, workflow automation, analytics, and enterprise platform administration.

• Experience in designing, building, deploying, and maintaining Copilot Studio agents, AI Builder models, and AI-enabled Power Platform solutions.

• Familiarity with enterprise data integration patterns, including Dataverse, SharePoint, SQL Server, APIs, MCPs, and custom connectors.

• Understanding of Azure AI services, generative AI concepts, prompt engineering, and governed enterprise AI use.

• Knowledge of systems administration and the relationships among application code, cloud platforms, and enterprise data systems.

• Awareness of hardware, software, and cloud services in clinical and/or business contexts.

• Ability to translate user requirements into system specifications and scalable technical architectures.

• Strong organizational, analytical, communication, listening, and data presentation skills.

• Capability to investigate incidents, perform root-cause analysis, document findings, and implement corrective actions.

• Competence in managing multiple tasks and priorities.

• Willingness to work off-hours and participate in an on-call rotation.

• Position may involve travel.

• Microsoft Power Platform certifications PL-200, PL-400, or PL-600, or Microsoft AI certification AI-102, are preferred.

• No licensure, registration, or certification is required.

• Must reside in an eligible U.S. state; international work is not allowed.

• No relocation, sponsorship, or visa transfer options are available.

🏝️ Benefits

• Eligibility for full-time benefits.

• Competitive salary.

• Premium pay for shifts and on-call duties.

• Incentive pay for select positions.

• Potential for annual performance-based salary increases.

• Paid Time Off programs.

• Comprehensive medical, dental, vision, life, and short- and long-term disability benefits.

• Flexible Spending Accounts for eligible healthcare and dependent care expenses.

• Adoption assistance.

• Paid parental leave.

• Defined contribution retirement plans with employer matching.

• Financial wellness programs.

• Educational Assistance Program.

• Remote work arrangement.