International Key Account Manager – eCommerce

This is a fully remote position, open to applicants in Czechia.

📋 Description

• Drive growth with international eCommerce clients throughout Europe.

• Manage and enhance strategic key accounts.

• Acquire new target customers.

• Position Mondi as the premier choice for eCommerce packaging solutions.

• Coordinate all commercial activities to achieve sustainable and profitable growth.

• Identify and secure new international eCommerce customers by managing a prioritized pipeline of prospects.

• Oversee the complete business development process from initial outreach to contract signing.

• Develop structured account plans with defined volume, margin, share-of-wallet, and innovation objectives.

• Cultivate strong relationships with decision-makers and influencers across various business functions.

• Lead commercial negotiations, prepare value-driven proposals, and maintain a robust sales pipeline with accurate forecasts.

• Ensure disciplined contract execution in accordance with Mondi’s pricing strategy and business processes.

• Act as the primary contact for key accounts by coordinating internal teams.

• Ensure timely, solution-oriented communication and effective resolution of service issues.

• Collaborate with technical teams to provide customized solutions.

• Oversee successful trials and implementations.

• Continuously monitor eCommerce trends, packaging innovations, automation, sustainability requirements, and competitor activities to guide strategy and product development.

⛳️ Requirements

• A minimum of 5 years' experience in Key Account Management or Strategic Sales, preferably within packaging, logistics, eCommerce, or FMCG.

• Demonstrated success in managing large international key accounts with complex structures and multi-site operations.

• Strong commercial acumen with experience in new customer acquisition, negotiations, tenders, and long-term contracts.

• Exceptional communication, stakeholder management, and presentation skills.

• Structured, data-driven, and focused on execution; capable of translating opportunities into tangible, measurable results.

• Comfortable working in an international, matrix environment and leading cross-functional teams without formal authority.

🏝️ Benefits

• Possible company car.

• Opportunities for Learning & Development.

• Flexibility for remote work.