Internal and External Communications Manager

📋 Description

• Take charge of all public relations activities, encompassing press releases, announcements, bylines, awards, media inquiries, and executive communications.

• Act as the primary responsible party for the company's comprehensive press release process and governance, collaborating with an external PR agency tasked with drafting releases.

• Oversee internal review, editing, feedback consolidation, and approval processes for all press releases, ensuring consistency with brand voice, messaging standards, legal requirements, and partner obligations.

• Guarantee that final PR content is accurate, compliant, and prepared for distribution and publication on corporate web properties.

• Collaborate with Social Media and Brand teams to enhance the reach of PR announcements across owned channels.

• Foster strong relationships with internal stakeholders, strategic alliance partners, and external PR agencies.

• Maintain documentation and best practices related to PR, internal communications, and sales enablement processes.

• Keep abreast of industry trends, competitor activities, and best practices in internal and external communications.

• Create and disseminate sales enablement communications linked to press releases, product announcements, partnerships, and company milestones.

• Convert PR into clear, engaging internal summaries, talking points, FAQs, and materials for Sales and client-facing teams.

• Develop and manage HubSpot content and sequences, as appropriate, to enhance sales enablement efforts and facilitate timely news sharing with clients and prospects.

• Lead internal communications initiatives that inform, align, and engage employees with company news, announcements, and priorities.

• Compose high-quality internal communications regarding PR announcements, bylines, executive thought leadership, and company milestones.

• Boost employee engagement with company content through internal campaigns, content sharing initiatives, and brand ambassadorship programs.

• Support internal initiatives that enhance culture, transparency, and connection within a distributed workforce.

• Function as a primary corporate writer for internal communications, sales enablement materials, social media copy, executive messaging, and supplementary content related to PR.

⛳️ Requirements

• Bachelor’s degree in Communications, Marketing, Journalism, Public Relations, or a related discipline.

• 5+ years of experience in internal communications, external communications, public relations, or corporate communications.

• Outstanding writing, editing, and storytelling abilities with a keen attention to detail.

• Demonstrated experience managing press releases and intricate approval processes.

• Strong project management capabilities with the aptitude to handle multiple stakeholders and deadlines.

• Comfortable collaborating across functions and communicating with senior leadership and executives.

• Excellent organizational, interpersonal, and verbal communication skills.

• Experience in B2B, fintech, SaaS, technology, or higher education sectors (preferred).

• Background in supporting sales enablement or internal communications initiatives (preferred).

• Familiarity with building or supporting employee advocacy or brand ambassador programs (preferred).

• Proficient in Microsoft Office, Monday.com, HubSpot, SharePoint, etc. or similar tools (preferred).

🏝️ Benefits

• Flexible time off that includes paid holidays and volunteer time.

• Comprehensive health, dental, and vision insurance plans available from your first day of employment.

• Employer-sponsored life insurance/AD&D/short-term and long-term disability insurance.

• Extensive employee assistance program (EAP).

• Flexible spending account (FSA) or health savings account (HSA).

• Matched 401(k) plan.

• Employee stock purchase plan.